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<p>[QUOTE="Curtisimo, post: 5652329, member: 83845"]As much as I hate advising others to be my competition <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie2" alt=";)" unselectable="on" unselectable="on" /> I have to give a strong recommendation to Nomos AG on the customer service front. I had a problem with a coin that came to me with bronze disease and they went out of their way to make it right. Their customer service approach certainly cost them some money in the short term but I have continued to buy and bid with them since to the point I am confident they have come out the better financially for it. They also have nice coins and some very high end sales occasionally as well if that is your thing.</p><p><br /></p><p>I will say I have never had a bad experience in dealing with Roma and I hope I never do. If I did encounter a situation such as yours or the OP it would certainly put me off of buying from them just as Doug suggests above. Honest business practices are important. I hope Roma responds. I am interested.[/QUOTE]</p><p><br /></p>
[QUOTE="Curtisimo, post: 5652329, member: 83845"]As much as I hate advising others to be my competition ;) I have to give a strong recommendation to Nomos AG on the customer service front. I had a problem with a coin that came to me with bronze disease and they went out of their way to make it right. Their customer service approach certainly cost them some money in the short term but I have continued to buy and bid with them since to the point I am confident they have come out the better financially for it. They also have nice coins and some very high end sales occasionally as well if that is your thing. I will say I have never had a bad experience in dealing with Roma and I hope I never do. If I did encounter a situation such as yours or the OP it would certainly put me off of buying from them just as Doug suggests above. Honest business practices are important. I hope Roma responds. I am interested.[/QUOTE]
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