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<p>[QUOTE=&quot;tenbobbit, post: 5647527, member: 95247&quot;]I am sure some of you know that i have been dealing with a lost coin purchased last April.</p><p><br /></p><p>The case has been in the hands of Roma numismatics for 7 months and in that timespan i have received only 1 email, which was a response to my question regarding time taken some four &amp; a half months ago.</p><p><br /></p><p>Today i decided enough was enough and sent them a very direct message regarding my treatment as a customer.</p><p><br /></p><p>The reply i received was mindblowing to say the least <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie79" alt=":rage:" unselectable="on" unselectable="on" /></p><p><br /></p><p>Not only have Roma failed to act on my behalf, they are now claiming Fed Ex &quot; technically &quot; NEVER marked the package as lost.&nbsp; WTF</p><p>They are also claiming that too much time has passed meaning Fed Ex wont acknowledge the claim, Really.</p><p><br /></p><p>Roma can not act on my behalf unless i have received an email from Fed EX saying the package has been lost ( which i have ), therefore requesting the seller contact them to resolve the matter.</p><p>At that point it is out of my hands &amp; solely the responsibility of Roma.</p><p><br /></p><p>What kind of an R Tard would come up with that excuse and run with it ?</p><p><br /></p><p>I have clearly been failed as far as customer service is concerned, now i have to go through further drama just to get back what is rightfully mine.</p><p><br /></p><p>Maybe [USER=77960]@Rich Beale[/USER] would like to clear things up &amp; explain why i am being treated so poorly[/QUOTE]</p><p><br /></p>

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