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<p>[QUOTE=&quot;Jim Dale, post: 3572350, member: 100459&quot;]I bank at the North Carolina State Employees Credit Union. I cashed a check for 25 fresh $20 bills.&nbsp; What I got was 25 $20 wrinkled, written on, and torn bills. I asked them why they did not honor my request.&nbsp; I was told that they only got old wrinkled bills, because they were easier to count and they don&#039;t have as much trouble cashing checks. I wrote to the NC SECU manager, asking him why I could not get &quot;fresh, new, $20 Bills.&nbsp; I like to get the fresh bills to get synchronized serial numbers. I got the same story, that they could only give out what was given to them.&nbsp; I next, wrote to the President of the NC SECU, requesting the same bills. I never heard from the President, but the next time I cashed a check, I did get &quot;fresh&quot; $20 bills, however, none of them were in serial number order.&nbsp; I think I rubbed them the wrong way.&nbsp; We live in a rural area with a small SECU.&nbsp; My wife taught most of their employees.&nbsp; Both she and I received poor service after that event.&nbsp; If I didn&#039;t get such great service from them as well as free checks for retired state employees, I would check out another bank or two. I talked to a friend of mine living in a larger city, and he received rolls of coins for free as well as &quot;fresh&quot; bills in serial number order.&nbsp; Can anyone tell me why I am getting such poor service? My parents passed away a while back.&nbsp; My dad died in a car wreck in 1997 and my mother died from complications of alzheimers a couple of years ago leaving several hundreds of thousand dollars.&nbsp; I have my money in the NCSECU&#039;s Money Market and I have a lot of my coins in their Safety Deposit Boxes. I have two and need another one shortly. </p><p>Anyway, what is the trick to getting better service? Thanks guys.[/QUOTE]</p><p><br /></p>

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