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<p>[QUOTE=&quot;clorox, post: 1463123, member: 36209&quot;]vtvick: It really depends. Some branches&#039; numbers just send you to an automated system with no hope of actually getting someone in the building on the line. Citibank and B of A are the worst at this, but it varies branch to branch. If an 800 number is listed I don&#039;t even bother trying to call. When you do get someone on the line they&#039;re usually helpful and will check the vault and with the tellers. I think sometimes the people that answer don&#039;t know what a half dollar is. Saying 50 cent piece helps a bit. Getting someone that&#039;s not helpful or rude or immediately asks if I have an account is very rare; maybe one in fifty.</p><p><br /></p><p>YMMV, of course. I have years of experience of answering phones and customer service in a retail environment, which probably helps <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie1" alt=":)" unselectable="on" unselectable="on" />[/QUOTE]</p><p><br /></p>

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