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<p>[QUOTE="moneycostingmemoney, post: 2792206, member: 86367"]The system is pretty nice. I've been on both sides of the fence with an issue and they really did protect the parties involved in both instances. </p><p><br /></p><p>As seller- I had someone instantly file a complaint saying I mailed them an empty envelope (sealed bubble mailer with packing around the 2x2?) rather than contacting me first. I had 100% positive feedback and they left the only negative (and bogus) feedback, so I called eBay right away. In under 5 minutes they wiped the bad feedback off and my funds were available from the sale. </p><p><br /></p><p>As buyer- I purchased a WWII N African emergency SC that looked different than the listing photo once it arrived. The photo had been doctored so I contacted the seller, initiated the return process and mailed it back certified so they had to sign for it. My money was back in PayPal the same day tracking showed it's arrival back with the seller. </p><p><br /></p><p>Even if the seller says they'll pay for the shipping back I go certified because the couple extra dollars out of pocket is way less than the peace of mind obtained. Because of the buyer and seller protection eBay offers I feel better going in on the more expensive items because if there is an issue and I didn't overlook a "no returns" policy I'm golden.[/QUOTE]</p><p><br /></p>
[QUOTE="moneycostingmemoney, post: 2792206, member: 86367"]The system is pretty nice. I've been on both sides of the fence with an issue and they really did protect the parties involved in both instances. As seller- I had someone instantly file a complaint saying I mailed them an empty envelope (sealed bubble mailer with packing around the 2x2?) rather than contacting me first. I had 100% positive feedback and they left the only negative (and bogus) feedback, so I called eBay right away. In under 5 minutes they wiped the bad feedback off and my funds were available from the sale. As buyer- I purchased a WWII N African emergency SC that looked different than the listing photo once it arrived. The photo had been doctored so I contacted the seller, initiated the return process and mailed it back certified so they had to sign for it. My money was back in PayPal the same day tracking showed it's arrival back with the seller. Even if the seller says they'll pay for the shipping back I go certified because the couple extra dollars out of pocket is way less than the peace of mind obtained. Because of the buyer and seller protection eBay offers I feel better going in on the more expensive items because if there is an issue and I didn't overlook a "no returns" policy I'm golden.[/QUOTE]
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