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<p>[QUOTE=&quot;thejewk, post: 3403036, member: 100136&quot;]As a final word, one thing would have put the whole thing right. If when they received my email on Thursday and realised their error (charitable reading) they quickly sent out the package. They could very easily have replied to the email with a quick apology and explained the error, and all good will would have been restored.[/QUOTE]</p><p><br /></p>

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