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<p>[QUOTE=&quot;softmentor, post: 1480506, member: 10469&quot;]I just want to say for the benefit of all that I have dealt with Charmy and found the experience excellent in every respect. </p><p>I&nbsp; didn&#039;t dump lots of stuff on the counter, only one small case that&nbsp; contained the items I was&nbsp; selling, or had already purchased, and my&nbsp; notes.&nbsp; </p><p>I had something to offer as trade toward what I wanted and&nbsp; she gave me the price I asked. I was a little high if I was selling, but&nbsp; for trading she agreed to the value without haggling over it. </p><p>I asked about 2 specific coins I was shopping for from a list I had prepared. </p><p>She&nbsp; showed me 2 coins that were right in the grade and value range that I&nbsp; asked about. Clearly she listened and understood what I was looking for.&nbsp; She pointed out that one to the coins had a &quot;problem&quot; and was very&nbsp; upfront and honest about what she was selling. There were prices written&nbsp; on the flips they were in. It was a fair price. Because the price was&nbsp; written I knew she had not made up a higher price because of my trade&nbsp; value. </p><p>I paid cash.</p><p>I left feeling like I had an excellent,&nbsp; professional exchange. There was a little bit of &quot;negotiating&quot;&nbsp; because&nbsp; of the trade items, but I never got a sense that Charmy was the least&nbsp; bit offended by it, and it was a brief, easy part of the exchange, it&nbsp; was not a haggle, and was certainly not argumentative. I walked away&nbsp; with 2 nice coins for my type set and a sense that I would love to do&nbsp; business again. </p><p>I grow dates and other produce and sell these things&nbsp; at farmers markets, so I can see this from both sides. Sometimes people&nbsp; ask about discounts, offer less, or want a deal. I do not discount&nbsp; small purchases, but I offer that if they want a larger size or&nbsp; different product, well, you get the idea. I try to help them and most&nbsp; are good with the choices I offer. Then there are the ones that just&nbsp; want to haggle. If its because of the part of the world they came from&nbsp; where everything is negotiated, I can understand to some extent. But&nbsp; some just want to argue and others just want the feeling of power it&nbsp; gives them to &quot;win&quot;. I find both of these last two offensive and I NEVER&nbsp; budge on price with this sort. The ones who just haggle because of&nbsp; culture, I work with them in a gentle way, and try to offer them a&nbsp; choice rather than a discount. </p><p>OK dates are different that coins,&nbsp; but it still stands to reason that the same types of folks are coin&nbsp; buyers. The ones who&#039;s negotiation is simply an inquiry, polite and&nbsp; professional, and then there&#039;s the ones who want to argue, battle, and&nbsp; often rudely so. </p><p>Those of you who are in sales, should know exactly&nbsp; what I mean. One of the best sales people of all time, Zig Ziggler, use&nbsp; to say look at your accounts every year and drop the bottom 10%. Well, I&nbsp; may only drop 2% but the tactic is sound. I add to that; I give myself 2&nbsp; per year, 2 people that I just say, go away I don&#039;t want or need your&nbsp; business. Most years I don&#039;t use 2, but some years I do use one. Its&nbsp; ironic that half the ones who pushed me that far came back later and&nbsp; actually apologized and became good (and reasonable) customers.</p><p>Well... I rant.</p><p>Half&nbsp; of Charmy&#039;s list, if you look at it closely, is for the benefit of the&nbsp; other customers as much as it is for her as a dealer. Not covering the&nbsp; display with too much &#039;stuff&#039;, not monopolizing the space or her time.&nbsp; These things benefit the other customers as much as her. The other half,&nbsp; coming prepared, being aware of behavior that may seem suspicious and&nbsp; put the dealer on the defensive just makes sense and help the buyer have&nbsp; a good experiance. </p><p>Some people just don&#039;t like rules, no mater how&nbsp; much good sense they make. They bristle and cut their nose off to spite&nbsp; their face. </p><p>Some people just like to argue, when they think they are negotiating. </p><p>Some people are just rude and don&#039;t care.</p><p>Others are rude and oblivious.</p><p>Some are even rude and want to be.</p><p>In&nbsp; my experience, being polite and courteous is never out of fashion and&nbsp; is most always appriciated. but you can&#039;t please every one. </p><p>Thanks Charmy for your helpful suggestions. You are one of the good ones in my book.[/QUOTE]</p><p><br /></p>

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