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<p>[QUOTE="afantiques, post: 2109763, member: 71234"]<i>I didn't realize you were from England. Correct me if I am wrong? You only have to show proof of sending not of delivery like in the US for PayPal.</i></p><p><br /></p><p><br /></p><p>No, the rules are the same. But in about 12 years of ebay selling I would lose maybe 3 or 4 items a year, and simply refund anyone who claimed not to have had their item. That's simple and cheap, and with a bit of diplomatic hand holding slow delivery could usually be smoothed over. Not that it happened all that often. It was far, far cheaper to treat all claims as genuine than to try and prove any one was not. </p><p><br /></p><p>During most of that period, there was no formal money back guarantee process, but that's what customers of good sellers got anyway, but on their word alone. Why not, compared with turnover and profit the cost was trivial.</p><p><br /></p><p><i>The customs in the post office (US and foreign) check the packages. Why do you think that some items can sit there for 4 weeks? I just don't think they put them in a corner and wait. They are checked.</i></p><p><br /></p><p>The British PO certainly does nothing of the sort, it's off to the airport and away. Countries have no interest in trivial exports, the stuff is gone and it's not their problem. </p><p><br /></p><p>With incoming stuff, detail collection is just not worth the trouble. Japan has an 8% tax on incoming items, but they do not bother to collect it. Australia has a AU$1000 import tax threshold, which is sensible. Canada has given up collecting legally due taxes on mail, for items under about 5 times the threshold of $20. Britain usually ignores stuff sent basic airmail, because it is usually low value, so it's only Priority and Express that might get dinged for import tax. Even then it's pretty random. </p><p><br /></p><p>All I can say is what my experience was over many years and a barnfull of stuff. Never a customs problem for my buyers, and just about never a customer problem for me.</p><p>Maybe coins, notes, watches, jewellery and small antiques buyers are a better class of people, I know I had buyers who stayed with me for years, buying on a weekly basis, and many of them I'd run an account for, shipping stuff out the day after purchase and they'd settle with a check once a month or so. Treat your customers as honourable and usually, they will be.[/QUOTE]</p><p><br /></p>
[QUOTE="afantiques, post: 2109763, member: 71234"][I]I didn't realize you were from England. Correct me if I am wrong? You only have to show proof of sending not of delivery like in the US for PayPal.[/I] No, the rules are the same. But in about 12 years of ebay selling I would lose maybe 3 or 4 items a year, and simply refund anyone who claimed not to have had their item. That's simple and cheap, and with a bit of diplomatic hand holding slow delivery could usually be smoothed over. Not that it happened all that often. It was far, far cheaper to treat all claims as genuine than to try and prove any one was not. During most of that period, there was no formal money back guarantee process, but that's what customers of good sellers got anyway, but on their word alone. Why not, compared with turnover and profit the cost was trivial. [I]The customs in the post office (US and foreign) check the packages. Why do you think that some items can sit there for 4 weeks? I just don't think they put them in a corner and wait. They are checked.[/I] The British PO certainly does nothing of the sort, it's off to the airport and away. Countries have no interest in trivial exports, the stuff is gone and it's not their problem. With incoming stuff, detail collection is just not worth the trouble. Japan has an 8% tax on incoming items, but they do not bother to collect it. Australia has a AU$1000 import tax threshold, which is sensible. Canada has given up collecting legally due taxes on mail, for items under about 5 times the threshold of $20. Britain usually ignores stuff sent basic airmail, because it is usually low value, so it's only Priority and Express that might get dinged for import tax. Even then it's pretty random. All I can say is what my experience was over many years and a barnfull of stuff. Never a customs problem for my buyers, and just about never a customer problem for me. Maybe coins, notes, watches, jewellery and small antiques buyers are a better class of people, I know I had buyers who stayed with me for years, buying on a weekly basis, and many of them I'd run an account for, shipping stuff out the day after purchase and they'd settle with a check once a month or so. Treat your customers as honourable and usually, they will be.[/QUOTE]
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