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<p>[QUOTE=&quot;airedale, post: 137945, member: 4695&quot;]This is the stuff I find interesting. You could be totally right about the Federal Court &quot; tossing it out &quot; and of course I will stand corrected. I am only 6 months into my 3 year study of grading services&nbsp; but something smells bad <b><i>or</i></b> this ACG guy is the Prince Of Darkness.</p><p><br /></p><p>&quot;On August 17,1990 the FTC issued a press release regarding PCGS. “FTC CHARGES COIN CERTIFICATION CO. MISREPRESENTS OBJECTIVITY OF ITS COIN GRADING SERVICES; COMPANY AGREES TO SETTLEMENT” The FTC charged that “PCGS misled consumers by falsely claiming that it provides consistent, objective grading of coins and that investment in PCGS-certified rare coins eliminates all the risk associated with the grading of coins.” <b>PCGS/David Hall was charged and placed on probation for 2 years</b>. Civil Action No. 90-1982, <a href="http://www.ftc.gov" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://www.ftc.gov" rel="nofollow">www.ftc.gov</a>, New York Times, 8/17/90 p.D2, The Wall Street Journal, 8/17/90, pp.C1,C12. </p><p>These are the people who are behind this Survey. They are all PNG,ITCA and PCGS members today. Together they were “fined in excess of $4 million.” They will tell us that they disqualified themselves due to ownership and/or partial ownership. <b>Of the estimated 221 PNG members, only four have dealt with Accugrade in the past two years. In February 2001 PNG sent a letter to members who were dealing in ACG coins threatening expulsion. Of the estimated 430 survey forms mailed, 141 were reported filled out and returned, @32 percent. Virtually 68 percent refused to be party to this sham survey. </b></p><p><b>The number of PNG and ITCA members who did not participate speaks louder than the 141 who did. 141 monopolist PNG-ITCA members, who are predominantly PCGS dealers, responded out of an estimated 5,000 dealers nationwide (as listed in CDN ‘02 Dealer Directory) to presumably speak for “The Coin Industry.” These 141 find ACG “unacceptable”...this represents @2.8 percent of the Coin Industry. 98 percent of PNG members have never used or dealt in ACG. This survey shows how out of touch PNG-ITCA is with the Coin Industry. </b>The fact that PNG has pressured their dealers into NOT dealing in ACG coins, as evidenced in a letter dated 2/28/01 sent out by Robert Bruggerman, Executive Director, then surveys them in regards to USING ASA Accugrade... mystifies me! </p><p>They find ACG to be “unacceptable” in almost all of their “categories”: </p><p>Detecting counterfeits—we have graded four counterfeits out of 300,000 coins in the last three years. I believe that gives Accugrade a 99.9999 percent accuracy rate, we have resolved three and one is pending, how is this unacceptable? </p><p>Customer service, cost, turnaround time, quality of holder—We take great exception to being found generally “unacceptable” in these areas, this furthers my position that these dealers have never even used our service...in 18 years of business we have never had a major complaint, lawsuit, or Government charge. We pride ourselves in out Customer Service Dept., our cost is one of the lowest in the industry. We have never missed a designated turnaround time and the quality of our Holders surpasses all the other services and I challenge them on this matter. Our holders are American-made by a New England craftsman of the highest quality Dupont acrylic and are the safest on the market, no PVC inserts!&quot;</p><p><br /></p><p><i>Of course if the most expensive coin I owned was graded by PCGS or NGC, or if I were a registry member of those services, I would look at this too as BS</i>[/QUOTE]</p><p><br /></p>

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