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<p>[QUOTE=&quot;Cloudsweeper99, post: 312266, member: 3011&quot;]First of all I&#039;m not and never have been a coin dealer, but I did a little retail a long time ago. I&#039;ve been very unimpressed by most of the coin dealers I&#039;ve met, so my advice would be to look elsewhere for a business model.&nbsp; Focus on quality, honesty, customer service, and giving people the sense that they are important.&nbsp; An expensive fine jewelry store would be a better business model.&nbsp; It probably isn&#039;t important to know the cost of each individual coin if you bought them as a group, but it is important to know your costs and to know the profit margin in total.&nbsp; If you sell on Ebay, fill orders fast, pack the coin carefully, don&#039;t cheat on postage, and include some sort of professional looking invoice and correspondence.&nbsp; Remember to say thank you a lot.&nbsp; Never make fun of a customer&#039;s questions or lack of knowledge.&nbsp; Be interested in what they say, ask, or show you.&nbsp; Never ignore anyone.&nbsp; Tell the truth.&nbsp; Don&#039;t be afraid to admit you don&#039;t know something.&nbsp; Make it a good experience for the customer.&nbsp; This stuff isn&#039;t rocket science, but somehow it&#039;s often overlooked.[/QUOTE]</p><p><br /></p>

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