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<p>[QUOTE="TaborTot22, post: 8387350, member: 39398"]I have a number of things up for auction online</p><p><br /></p><p>I have the 2017 US Silver Proof Set listed but it is incomplete (missing the cent and the half dollar). I have explicitly stated this in the title, description and the pictures are of the Nickel, Dime and Dollar Coin in a 2x2 cardboard flip. It's obvious it's incomplete. (See below)</p><p>[ATTACH=full]1488354[/ATTACH]</p><p><br /></p><p>A buyer just bought it through Buy It Now feature, paid for the item and has sent a cancellation request. I reached out to the buyer to ask the reason for the request and the buyer responded with:</p><p><br /></p><p><b>Thought I was buying a complete set. My fault that I didn't read the title correctly. If you wish, send it on, but I will never buy from you again.</b></p><p><br /></p><p>Question: Should I refund the payment? Will I end up losing money on the deal if refund due to the ebay fees? If I end up denying the request and send the item, is the risk of negative feedback worth it? Thoughts and suggestions would be appreciated.[/QUOTE]</p><p><br /></p>
[QUOTE="TaborTot22, post: 8387350, member: 39398"]I have a number of things up for auction online I have the 2017 US Silver Proof Set listed but it is incomplete (missing the cent and the half dollar). I have explicitly stated this in the title, description and the pictures are of the Nickel, Dime and Dollar Coin in a 2x2 cardboard flip. It's obvious it's incomplete. (See below) [ATTACH=full]1488354[/ATTACH] A buyer just bought it through Buy It Now feature, paid for the item and has sent a cancellation request. I reached out to the buyer to ask the reason for the request and the buyer responded with: [B]Thought I was buying a complete set. My fault that I didn't read the title correctly. If you wish, send it on, but I will never buy from you again.[/B] Question: Should I refund the payment? Will I end up losing money on the deal if refund due to the ebay fees? If I end up denying the request and send the item, is the risk of negative feedback worth it? Thoughts and suggestions would be appreciated.[/QUOTE]
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