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PSA: Huge $230 counting machine error...
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<p>[QUOTE="Emoticon, post: 1479009, member: 38428"]So, I turned in a box of nickels and a skunk box of dimes today at TD Bank, at a branch where I don't normally bank since I happened to be in the neighborhood. The nickels counted bang on, but the entire box of dimes the machine took as being $19.40. The machine was kicking out unmarred dimes like crazy which leads me to believe it wasn't being cleaned like it was supposed to be. The machine also counted 227 pennies that didn't exist in that box. Needless to say I proceeded to notify the head teller, regional management and everyone else I could to make them aware of this issue. They said the armored car service will audit the coins taken and credit the error back to my account. I will be watching this very closely and update everyone as to what happens with an error this large.</p><p><br /></p><p>I just want to make people aware though this can happen and that the <u><b>counting machines are not fool proof</b></u>. If you don't want to re-roll at least weigh them and bust out the calculator to have at the very least a rough estimate of what you should have coming back to you.</p><p><br /></p><p>I will update again once this is resolved to let you all know how TD decides to handle this. I feel really sorry for the people who came in earlier in the day and used that machine without knowing about how much they had.</p><p><br /></p><p>We shall see what happens...[/QUOTE]</p><p><br /></p>
[QUOTE="Emoticon, post: 1479009, member: 38428"]So, I turned in a box of nickels and a skunk box of dimes today at TD Bank, at a branch where I don't normally bank since I happened to be in the neighborhood. The nickels counted bang on, but the entire box of dimes the machine took as being $19.40. The machine was kicking out unmarred dimes like crazy which leads me to believe it wasn't being cleaned like it was supposed to be. The machine also counted 227 pennies that didn't exist in that box. Needless to say I proceeded to notify the head teller, regional management and everyone else I could to make them aware of this issue. They said the armored car service will audit the coins taken and credit the error back to my account. I will be watching this very closely and update everyone as to what happens with an error this large. I just want to make people aware though this can happen and that the [U][B]counting machines are not fool proof[/B][/U]. If you don't want to re-roll at least weigh them and bust out the calculator to have at the very least a rough estimate of what you should have coming back to you. I will update again once this is resolved to let you all know how TD decides to handle this. I feel really sorry for the people who came in earlier in the day and used that machine without knowing about how much they had. We shall see what happens...[/QUOTE]
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PSA: Huge $230 counting machine error...
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