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<p>[QUOTE="Ajax, post: 2655541, member: 78656"]I won two lots from Agora in auction 63, a Vespasian denarius and a lot of 11 coins. I have gotten no shipping information from them whatsoever. Normally they take about a week to ship the coins out to me but I figured it being Christmas and all they might've been a bit preoccupied, no big deal. So about two weeks after the auction ended I emailed them and no response. I waited another week, sent another email and still nothing. I started to get a little annoyed. </p><p>I heard from another member here that they might be having problems processing payments and not receiving emails and he told me to give Alfredo a call. So I did and he tells me that yes they should've been shipped out a month ago. He wasn't at his office so he said give him a call back in half an hour or email him the info. I tried both and no answer to either. Since then Alfredo hasn't taken any of my calls since I first spoke to him. I decided to call Matt and he confirmed they haven't gotten any emails from me and that he would talk with Alfredo about it. Now that's been a week and I really don't know what to do. </p><p>I don't know what the problem is, when I look at my purchase history every other invoice says shipped this one just says paid. I even bought a coin in their last auction hoping that they'd see that they forgot to ship my other ones but nope that arrived last week no problems at all. </p><p>I've never had a problem with Agora before but this is just ridiculous. What do?[/QUOTE]</p><p><br /></p>
[QUOTE="Ajax, post: 2655541, member: 78656"]I won two lots from Agora in auction 63, a Vespasian denarius and a lot of 11 coins. I have gotten no shipping information from them whatsoever. Normally they take about a week to ship the coins out to me but I figured it being Christmas and all they might've been a bit preoccupied, no big deal. So about two weeks after the auction ended I emailed them and no response. I waited another week, sent another email and still nothing. I started to get a little annoyed. I heard from another member here that they might be having problems processing payments and not receiving emails and he told me to give Alfredo a call. So I did and he tells me that yes they should've been shipped out a month ago. He wasn't at his office so he said give him a call back in half an hour or email him the info. I tried both and no answer to either. Since then Alfredo hasn't taken any of my calls since I first spoke to him. I decided to call Matt and he confirmed they haven't gotten any emails from me and that he would talk with Alfredo about it. Now that's been a week and I really don't know what to do. I don't know what the problem is, when I look at my purchase history every other invoice says shipped this one just says paid. I even bought a coin in their last auction hoping that they'd see that they forgot to ship my other ones but nope that arrived last week no problems at all. I've never had a problem with Agora before but this is just ridiculous. What do?[/QUOTE]
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