Post your Dan Carr tokens (HERE AND NOWHERE ELSE)!

Discussion in 'Coin Chat' started by C-B-D, Jan 5, 2017.

  1. Eng

    Eng Senior Eng

    I was wondering this myself, i ordered 4 coins on the 1st. and have not heard a thing, i did send him a email also..
     
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  3. C-B-D

    C-B-D Well-Known Member

    IMO, he should respond to emails from customers. And a shipping time estimate would be helpful.
     
  4. Cascade

    Cascade The Blind VAMmer

    He's an artist. They live by their own rules. That said, we all know shipping times can be long on occasion, as well as very quickly too. And on the emails thing, he is one of the most open and accessible guys out there for what he does. He's a one man band and gets very busy at times. He usually responds to emails within a couple of days but occasionally it can be a week or two if he's super busy or sick or creating the next offering. Considering nobody has received shipping notices yet for the clashed PL and emails are going unanswered he must be in creative or production mode. We all know the stereotype of an artist locking themselves away for days or weeks until their masterpiece is done, why would we assume or expect that Dan is any different.
     
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  5. C-B-D

    C-B-D Well-Known Member

    Lol. You don't have to make excuses for him.
     
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  6. BooksB4Coins

    BooksB4Coins Newbieus Sempiterna

    Oh, for the love of God.... laying it on a little thick, aren't we?
     
    Blissskr likes this.
  7. Johndoe2000$

    Johndoe2000$ Well-Known Member

    Yes, he is an artist, but he is also a business man. All businesses should have good customer service though, don't you agree ?
     
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  8. Cascade

    Cascade The Blind VAMmer

    He has great customer service. It can just take a little while to ship stuff out or respond to questions when he's in production mode or creating a new product. Nothing new, nothing wrong with that.
     
    Paul M. likes this.
  9. C-B-D

    C-B-D Well-Known Member

    Since you're so close to him, Cascade, why don't you ask him to answer customer emails? You know... throw the little people a bone.
     
    Johndoe2000$ likes this.
  10. Cascade

    Cascade The Blind VAMmer

    Yawn
     
  11. Cascade

    Cascade The Blind VAMmer

    Not my place and he usually doesn't respond to my emails when he's busy like this either. If you don't like it or can't wait, don't buy from him. Or just don't email him. Sheesh.

    (are you personally even trying to contact him or are you posting just to post)
     
  12. C-B-D

    C-B-D Well-Known Member

    Take it easy. Take it easy, lol. I'm just saying you're always so quick to defend him and you claim to know him and the DC market better than most people. Why do you feel the need to defend him so badly? If he's bad at customer service then he's just bad at it. You don't have to scratch and claw to defend him when clearly he could do better.
     
    Johndoe2000$ likes this.
  13. hotwheelsearl

    hotwheelsearl Well-Known Member

    I do clarinet overhauls, and I'm terrible at keeping to my time table. There are just a lot of things going on especially when you're going to school at the same time. Customer service is important, but sometimes other stuff gets in the way, which does suck, but at least that means that the final product isn't rushed out and has the potential to be higher quality due to a greater amount of work put into it.
     
  14. Bigpoppa

    Bigpoppa Active Member

    I purchased large orders from him consistently for over 4 years and never once did I receive a shipping notice nor did I ask or look for one . I've always known that the products would eventually arrive and the quality would be there .
    It's actually nice to hear that he has upgraded to shipping notifications, but either way I wouldn't care as I don't with items I purchase off of eBay .

    I understand everyone wants everything yesterday in the mail order game, but unless you are trying to flip it the same week then really what is the big deal ??

    Your stuff will arrive and if it doesn't then I'm sure PP, CC company or Dan will have it protected .

    The day you all stop sitting by your mailbox tapping your foot and gnashing your teeth is the day it will arrive;)

    In regards to emails well I can only imagine all of the requests , hate mail, inquiries and such he gets .
    As Doc would say " the strain would be more than I could bare" Lol ;)


    I live on the opposite coast and have never met Dan in person, so don't think we are like neighbors or I'm his weekend buddy .

    Patience is a virtue :)

    Maybe your items will arrive tomorrow.

    Peace all and have a good night .
     
  15. green18

    green18 Unknown member Sweet on Commemorative Coins Supporter

    A watched pot never boils.........
     
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  16. Johndoe2000$

    Johndoe2000$ Well-Known Member

    Exactly.
    BTW. @C-B-D, you have many nice coins on your site.
     
    C-B-D likes this.
  17. C-B-D

    C-B-D Well-Known Member

    It does, actually, if you keep watching. Try it!
     
    Johndoe2000$ likes this.
  18. Cascade

    Cascade The Blind VAMmer

    You call it defending him, I call it throwing my 2c in. He doesn't need me to defend him, that's for sure.
     
    Paul M. likes this.
  19. hotwheelsearl

    hotwheelsearl Well-Known Member

    Oh god, I don't even want to know. With the amount of hate just on this forum, I can't imagine the amount of hate mail he gets on a daily basis. Nobody deserves that kind of treatment...
     
  20. green18

    green18 Unknown member Sweet on Commemorative Coins Supporter

    Better things to do. :)
     
    Paul M. likes this.
  21. Johndoe2000$

    Johndoe2000$ Well-Known Member

    Come on dude, no one is insulting Dan or his work ( this time so far). I like his products, just not how he sells/ships them. It was last Monday that we seen the clashed. Morgan's sell out, the countdown was posted here. Now,, a week and a half later, they still haven't shipped ? Did he sell them before producing them ?, or have/are they just sitting the whole time ? Either way, not good business practice, or at minimum, poor customer service IMHO.
    I know what to expect ordering from Dan, I like a lot of his products. Just could do better on the business end. If he needs to hire some help, then he should.
     
    Paul M. and hotwheelsearl like this.
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