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<p>[QUOTE=&quot;USS656, post: 204798, member: 6641&quot;]Taken right out of the pages of Dilbert <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie8" alt=":D" unselectable="on" unselectable="on" /> .&nbsp; </p><p>&nbsp;</p><p>Through a process improvement effort we went through last Sept., two of my guys now have on average 15 sku&#039;s and 248 items to repair per month versus 101 sku&#039;s and 1,600 items to repair.&nbsp; They have told&nbsp; me they are afraid they are going to be let go due to the reduced work-flow.&nbsp; I keep telling them that now I want them to focus on what matters and to do a better job of providing feedback on the failures.</p><p>&nbsp;</p><p>It&#039;s all about opportunity and what you do with it...[/QUOTE]</p><p><br /></p>

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