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<p>[QUOTE="Troodon, post: 26594825, member: 4626"]I know at our establishment we always round in the customer's favor (on the manual registers; eventually the self-checkout stations will be "taught" to do this too); I don't know if it has anything to due with state laws (I don't think it's a law in my state) so much as it is for the sake of customer goodwill and avoiding complaints. The most it would cost us is 4 cents per cash transaction, and on average (assuming all 10 digits are equally likely in the change amount) it would cost us 2 cents per cash transaction to do this. As has been noted by many, this would still be cheaper than it already costs us to take credit and debit cards.</p><p><br /></p><p>(If it was anyone's policy to round to the nearest nickel, regardless of who that favors, the average cost, assuming all 10 digits are equally likely, would be 0.)</p><p><br /></p><p>We operate in all 50 states so it's also possible they just want this to be the company-wide policy so we don't have to figure out which states we need to do this in and which ones we don't.[/QUOTE]</p><p><br /></p>
[QUOTE="Troodon, post: 26594825, member: 4626"]I know at our establishment we always round in the customer's favor (on the manual registers; eventually the self-checkout stations will be "taught" to do this too); I don't know if it has anything to due with state laws (I don't think it's a law in my state) so much as it is for the sake of customer goodwill and avoiding complaints. The most it would cost us is 4 cents per cash transaction, and on average (assuming all 10 digits are equally likely in the change amount) it would cost us 2 cents per cash transaction to do this. As has been noted by many, this would still be cheaper than it already costs us to take credit and debit cards. (If it was anyone's policy to round to the nearest nickel, regardless of who that favors, the average cost, assuming all 10 digits are equally likely, would be 0.) We operate in all 50 states so it's also possible they just want this to be the company-wide policy so we don't have to figure out which states we need to do this in and which ones we don't.[/QUOTE]
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