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<p>[QUOTE=&quot;IAMMore, post: 2865064, member: 90209&quot;]When my return rate of modern gold eagles graded by PCGS MS70 from large dealers is 75% or higher, stating that larger dealers may receive more favorable grade on larger volume submissions is a fair point. And when I make a submission for the first time sending 4 literally perfect eagles (which are among best I ever owned or seen) which were examined under x5-x15 and also looked over by respected professionals prior submission, and none of them crosses, then something isn&#039;t right here. Of course PCGS is a private enterprise and they are entitled to accepting and rejecting whatever coins they see fit based on their interpretation of grading scale. I&#039;m just pointing out the inconsistency and making an educated inference based on my purchasing experience and multiple submissions to NGC and my one and only submission to PCGS.</p><p><br /></p><p>Actually I can. PCGS has stated they would hold the coins for me in their vault without me asking or requesting it. Both customer reps have confirmed they would hold them in their vault until I get back and ask them to release for shipping. Had I know they would not honor the commitment they undertook voluntarily with double explicitly stated confirmation, I would have made different arrangements.</p><p><br /></p><p>Yes, making the decision to have them evaluate the coin. Not take it, charge me and simply send it back because it&#039;s in the holder that prevents them from doing a proper examination. If that&#039;s the case, they should specify which holders are acceptable for review. Otherwise this is just a easy way for them to milk the customers out of money for nothing, while trying to portray the image that their grading standard are high.</p><p><br /></p><p>I have no problem with people using PCGS, and I don&#039;t doubt that they came to be one of the more respected grading services without a merit, having said that my experience both with their customer service and grading was very disappointing and I would be a fool to try repeat it and expect different results.</p><p><br /></p><p>Their poor customer service alone is enough for me to not want to deal with them again.[/QUOTE]</p><p><br /></p>

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