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<p>[QUOTE=&quot;TyCobb, post: 3311581, member: 99137&quot;]I doubt Kurt went up to them and caused a scene or started berating them. Other than that, there&#039;s no reason for staff to not be the most pleasant people to speak to as they are representing the company.</p><p><br /></p><p>Big business, small business, it doesn&#039;t matter. If I am interacting with them at all and they leave a sour impression on me, I stop working with that company because they obviously don&#039;t care if I am a customer or not.[/QUOTE]</p><p><br /></p>

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