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<p>[QUOTE="Mudstomper, post: 1510397, member: 39688"]I tried to join PCGS Collectors Club and paid them $220. They said they would mail me a welcome package. After a month I called to ask where it was. After finally getting through they checked my address. It was missing my unit number and was mis-spelled. I corrected the info for them and they said they would mail it right out to me. After another month and another lengthy wait on hold they confirmed that the address had not been corrected. I asked for a full refund.</p><p><br /></p><p>The customer service manager e-mailed me back but never apologized for the terrible service. She didn't even try to correct things. They said the money will be credited back to my credit card this week (we'll see). After all was said and done I noticed that they still didn't have my correct address. My first (and last) experience with PCGS.[/QUOTE]</p><p><br /></p>
[QUOTE="Mudstomper, post: 1510397, member: 39688"]I tried to join PCGS Collectors Club and paid them $220. They said they would mail me a welcome package. After a month I called to ask where it was. After finally getting through they checked my address. It was missing my unit number and was mis-spelled. I corrected the info for them and they said they would mail it right out to me. After another month and another lengthy wait on hold they confirmed that the address had not been corrected. I asked for a full refund. The customer service manager e-mailed me back but never apologized for the terrible service. She didn't even try to correct things. They said the money will be credited back to my credit card this week (we'll see). After all was said and done I noticed that they still didn't have my correct address. My first (and last) experience with PCGS.[/QUOTE]
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