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<p>[QUOTE="geekpryde, post: 25869336, member: 36248"]Had an issue with PCGS around a month ago. Coin came back with junk on it, which was not there originally and also not even in the PCGS TrueViews they took before slabbing it and sending it back to me. </p><p><br /></p><p>The debris was not simply floating around inside the slab, it was on the coin surface and I could not shake it loose.</p><p><br /></p><p>PCGS Support was good, had me confirm what I was saying with photos, and they promptly took care of me, free shipping label and told me to send it back to remove plastic / fuzzy debris on coin.</p><p><br /></p><p>Or so I thought... <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie3" alt=":(" unselectable="on" unselectable="on" /></p><p><br /></p><p>PCGS received my coin, cracked it, reslabbed it, and shipped it back to me with the exact same problem unresolved!</p><p><br /></p><p>They ignored the hand written notes across the face of the submission form, ignored the included printed email chain (support asked me to do this), and just shipped it back with no questions.</p><p><br /></p><p>Honestly, I am not sure they even cracked it out at all. So now I am back to dealing with PCGS support tomorrow.[/QUOTE]</p><p><br /></p>
[QUOTE="geekpryde, post: 25869336, member: 36248"]Had an issue with PCGS around a month ago. Coin came back with junk on it, which was not there originally and also not even in the PCGS TrueViews they took before slabbing it and sending it back to me. The debris was not simply floating around inside the slab, it was on the coin surface and I could not shake it loose. PCGS Support was good, had me confirm what I was saying with photos, and they promptly took care of me, free shipping label and told me to send it back to remove plastic / fuzzy debris on coin. Or so I thought... :( PCGS received my coin, cracked it, reslabbed it, and shipped it back to me with the exact same problem unresolved! They ignored the hand written notes across the face of the submission form, ignored the included printed email chain (support asked me to do this), and just shipped it back with no questions. Honestly, I am not sure they even cracked it out at all. So now I am back to dealing with PCGS support tomorrow.[/QUOTE]
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