Discussion in 'US Coins Forum' started by wxcoin, Jun 4, 2021.
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The most important attribute of a TPGS (accuracy of course) is SPEED OF TURNAROUND! In view of this, I have a confession. At every TPGS I worked at EXCEPT ONE, I always put the small orders first. A no brainer. That way, rather than please one large submitter whose box of hundreds of foreign or low grade U.S. coins that took hours, I could crank out and please 20 others with unbelievable service. We often held finished coins for many days before shipping so they still went out faster than the other services yet did not cut into the higher priced (faster service) tiers.
So, I'd like to see folks report the number of coins in their orders that take several months!
One outlier is the submission from 3/13/20 which they didn't ship back until 7/8/20. They'd accidentally misattributed one of the coins, had to backtrack, etc.
Currently I'm experiencing a fairly slow process at NGC (delivered 4/30 and still in process...took about 3 weeks just to be recognized as received).
It seems both major services are still slower than usual although your wait is quite long even by these standards.
I submitted 17 coins with this order. I contacted them several weeks ago and I was told that they would try to bump up the priority. The fact that the status indicates that it's in the finalization stage I expect things to be wrapped up soon. My previous order with 20 coins was done using the regular tier instead of economy and was completed in about a month. I can understand that estimated turnaround times are just that. Since I paid for the imaging service as well I expected that to add more time. I'm not really complaining but more curious about others experiences.
That makes since to me
For my above comment: the PCGS order was 2 coins and the NGC order is 11 coins.
PS If I owned a big TPGS, my employees would work in two shifts - virtually around the clock ANYTIME our service went above 12 working days. Fat chance that will happen but one of those services could cripple the other if that were done.
If any coin is going to take a while, it will be this one.
1. Requested Variety Plus Service
2. Requested Trueview
3. Requested Reverse Up
Possible consultation required on R7 variety.
Possible delay imaging a details grade copper.
Nothing back as of 6/3.
It makes one wonder where it's at when delivered dates and received dates are so different.
It reminds me of CC companies that find a way to receive payments the day after penalties are charged, even when mailed two weeks before due.
There was a time when that was certainly true, but these days there are sooooo many little collector submitter that it is significant revenue. Just from the membership alone not even counting submissions PCGS has over 20k collector memberships. Things change over time
PCGS and NGC could obviously both survive off of just dealer submissions, but it would hurt a lot if they lost all the collector submitters with what that has grown into
PCGS routinely works after hours and on saturdays. Never had grades pop on a sunday before but have on Saturdays, and way after closing including things getting shipped.
ps What I'm hoping for:
Environmental Damage-VF Detail
___S-NC-2 Reverse of 1795____
But a market grade drop to the details grade or damage or corrosion are also possibilities from condition issues probably caused by being buried.
est sent out 4/20
est delivered 4/27
est received 5/11
est review 6 weeks + 1 week Variety Plus + 1 week True View 7/11
est mail to FOF 1 Week 7/18
est call from F 1 Week 7/25
Does this seem about right?
It would be nice but I won’t hold my breath
I like this one. it has a lot of history but at the same time has good details showing gracefully.
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