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Message:: [QUOTE="BooksB4Coins, post: 2585813, member: 36230"]Please allow me to quote from the description of one of the coins purchased (which is widely used by this seller)... "We guarantee AUTHENTICITY ONLY!!! We do not offer grades on raw coins, and we do not guarantee grades on raw coins. If you are looking for certified coins, we offer a wide selection of PCGS, NGC, ANACS, and ICG certified coins." As much as I sympathize with your disappointment, you're ignoring what you don't like or that doesn't suit your position in favor of what could bolster it if looked at emotionally as opposed to logically. First, something tells me if you had purchased a coin advertised as "AU+++" that turned out to be AG, you wouldn't be anywhere near as accepting as you claim, but I digress. Is an "AU details" or "MS details", or (as an example) ANACS and their ridiculous "AU58 details" not a higher designation than, say, "VG details"? I realize that the ubiquitous "AU+++\BU" type claims on eBay can be misleading, but I - and do correct me if wrong - don't recall any direct claims of a straight/clean number grade. Again, you interpreted the descriptions to be what you wanted to see and not what they really said, and is a mistake a regrettable number of people seem to make. You also dismiss what I said about learning and knowing what one is buying, but as baseball said, you had the coins in hand prior to submitting them, so even with GSC's overly flattering photos, you indeed had the opportunity to decide for yourself if they would pass muster. It simply is not GSC's fault that you either didn't bother or weren't able to do so for yourself, and instead decided to submit them not at a level that would (may) have gotten you the results within the return window, but I assume at a cheaper level that most likely wouldn't. Of true, this was a CHOICE you made, sir. A 30 day return window for a coin is already wholly ridiculous and is something that doesn't happen in the real world without a prior agreement between buyer and seller, yet you decided to ignore it and the excessive benefits it allowed you. Had all worked in your favor, it would've been a smart money-saving move, but because it didn't, the blame is rightfully yours to shoulder. I mentioned the liberal return policy earlier for good reason. Often in these threads someone brings it up as if a positive for the seller, but in reality they're not doing it out of the goodness in their hearts, or in the name of customer service. When you sell a large number of higher dollar problem coins as they do, easy returns is the most obvious way to keep otherwise steaming customers happy. It's an old, well-known, and widely used business tactic, especially in areas where repeat customers are of absolute importance. You state GSC "bears responsibility", and they most certainly did within the allotted return window, but I can't help but to wonder what you see as your responsibility in the matter other than to possibly/hopefully reap the rewards without shouldering any of the risk. Where was your responsibility to know what you were buying when you first held the coins in your own hands, and where was your responsibility when filling out the submission form? I understand very well that when things don't work out as we hope, it's all too easy to blame the other guy, but you had a huge window in which to learn the facts and apparently decided to ignore the opportunity. I'm genuinely sorry for the situation you're now in and that the coins are not everything you had hoped, but the fact is you're not an entirely innocent party and rightfully shoulder a great deal of the blame.[/QUOTE]

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