So guys I have a couple of questions but first I'll set the story up. My eldery father and I went to a local show today. He has been trying to finish his seated liberty quarter set. He saw a seated quarter in a PCGS holder at PR64 which he purchased. The dealer played him. It was below the price guide so it appeared that he was getting a good deal on it. When we returned home a few hours away from the show I looked at the coin and got a little sick. It has a pretty good gouge in the field near the head. With my old man's eye sight and the tone of the coin it was hard to see. My question is I don;t think the coin should have straight graded and I bet if you cracked and resubmitted it comes back as details. I think the grader missed it with the tone. I almost wonder if the coins has had some work on it. Now before everyone says buy the coin not the slab remember eldery father with bad eyes. I am usually with him but was making a deal on a coin of my own. Now can you send the coin back to PCGS to be reviewed? What is that service called? What are the odds they agree that the coin is wrongly graded, what do they do? Is it worth it?
Somewhat of a "newbie" on grading policies, so I don't know exactly. Do you happen to have a good Picture of the coin? Also, did you check out their service online?
I think it’s best to leave it as is. It’s graded and unfortunately has a gouge in the field but any attempt to correct with the TPG will result in costing you more money and you may receive a grade that lowers it’s value.
Check if there is a TrueView image of it on PCGS and post a link here, or try to take your own images of it. A proof coin shouldn't have the sort of damage you describe. It sounds like a "PCGS guarantee" issue but I don't recall what their fine print says about this scenario. First course of action is if you know what dealer it was and see about getting a refund.
"The dealer played him"? Sounds like a dealer problem. I'd take the coin back and confront the dealer. I know, I know, let the buyer beware, but in this instance (elderly man with poor eyesight) it sounds like your pappy was taken advantage of.
I will try to get the coin from him and take photos. It might take me a few days before I'm with him again.
Yup he was. Were trying to contact the dealer. We've kept the receipts. Part of the issues is my old man is prideful and doesn't want to admit that something happened. Lot's going on. In the end I'm just trying to be a supportive son and watch out for him at the same time.
Should this have happened online, I'd say try and return it. But, the coin was available to view in hand. Almost every show has ample lamps and magnifiers for use. A dealer can't be held responsible for someone's bad eye sight. Whenever I see a coin being sold for a discount, I always treat it with suspicion. Plus, it's almost impossible to prove the dealer acted maliciously. Buyer's remorse gets us all at some point.
If you don’t like a coin bought recently from a dealer, first and cheapest thing to do is ask for a refund. If the dealer says no, then actions below may be desirable. You could consign the coin to an auction house and hope for the best. Or try to sell it on eBay or to a dealer. Visit www.pcgs.com/guarantee. If you think the coin is overgraded, submitting it as a Guarantee Resubmission costs $25 + $10 service fee plus shipping. If PCGS agrees, the grading cost will be refunded, and they buy the coin at current market value for the assigned grade. Read the details on the website and on the submission form, which you can download. There other options at PCGS called regrade and reconsideration. These are used mostly when the owner is hoping for an increase in grade. Cal