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<p>[QUOTE=&quot;cncman, post: 1177837, member: 17256&quot;]I think it is clear they don&#039;t give 2 hoots, I believe it was different people each time, don&#039;t know. They both pulled up my order by the order number in the computer. I don&#039;t have access to anything that says how many business days we are at. I don&#039;t know how it turned into 4 pages either except for the fact that people want to purely fabricate anything they can to try to act like there really wasn&#039;t any problem at all. Let me try to sum it up one more time, after what I thought was 30 days I called PCGS to make sure my order was OK, I was told it was 20-30 business days not calendar days. My mistake, They told me the day I call was the 23rd business day and to call back if I hadn&#039;t heard anything by 30 business days, which would have been yesterday. I did nothing until the 30th day and called back, only to get a DIFFERENT STORY about what the number of business days had been. All of the sudden 30 business days wasn&#039;t Monday it was Thursday. I felt that was poor customer service and I decided to let others know about it. That&#039;s it! I know their times are estimates, I know it wasn&#039;t a contract signed in blood, I know things take longer than estimates sometimes, never said otherwise. If you think there is no problem with that, or that I am making it up I don&#039;t care. But I feel that is important enough to post about. If someone doesn&#039;t think it is a big deal or worth 4 pages then they should participate in another thread.[/QUOTE]</p><p><br /></p>

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