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Message:: [QUOTE="19Lyds, post: 1177591, member: 15929"]All grading companies suffer from priorities and backlogs at different times and you are just one of a thousand different customers with the same complaint. What is submitted has as much to do with turnaround as when it was submitted and trying to get a customer service rep to pinpoint when your grades will be ready based upon your submission date when PCGS no longer guarantees turn around times is just whining. The real problem here is that you're disagreeing with what a customer service rep related to you as 30 business days when in reality you have no clue as to what blackout dates PCGS has had between 3/28 and 5/9 while the CS rep does. PCGS's "business days" are not and have never been straight calendar days. Given the matter of fact attitude you've displayed with your accusations in this post, it does not surprise me that you've interpreted the CS's responses as "why am I bothering them already" and "acting indignant that I would dare to call them about what the status of an order is before their "shifting narratives" on what constitutes 30 business days is". As you've stated, stick with NGC since it's one less submitter that I'll have to compete with.[/QUOTE]