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<p>[QUOTE=&quot;cncman, post: 1176862, member: 17256&quot;]Never said they guaranteed anything. Of course they don&#039;t have to justify anything. They don&#039;t have to give good service, they don&#039;t have to follow anything they say will do. Again, so what? Unless someone is willing to file a lawsuit they shouldn&#039;t speak out? Is that the point you are making? Yes, they are top dog in a consumer oriented business but because they are top dog they feel they don&#039;t have to justify anything. And I guess as long as people keep looking the other way or even rushing to defend poor service they will continue to give poor service.[/QUOTE]</p><p><br /></p>

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