Only business days count! holidays or days where there at shows do not! your best bet If possible is to get your items graded at shows there at, they usually have specials And they can most likley have it done same day
So you got 2 conflicting answers, does it really matter. Accidents happen and people make mistakes. There really isn't a need to make a huge deal out of it like you seem to be doing. But you want ppl to believe that it couldn't happen anywhere but at PCGS. .....*****NEWS FLASH***** it happens in lots of businesses. And I'm not a fan of any TPG, before you say i'm a fan of one.