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<p>[QUOTE=&quot;900fine, post: 342065, member: 6036&quot;]Right there is another vital facet on this whole deal.</p><p>&nbsp;</p><p>A dealer can win the battle but lose the war.</p><p>&nbsp;</p><p>S/he can win their piddly &quot;restocking fee&quot; battle but lose the customer. Penny-wise but pound-foolish.</p><p>&nbsp;</p><p>Contract law is important, but keeping the customer happy is always key.</p><p>&nbsp;</p><p>A central issue on this thread is &quot;misrepresentation&quot;. Nobody likes bad surprises. Represent the coin honestly, disclose small flaws which don&#039;t show up in photos. When the buyer opens up the package, he&#039;ll be happy most of the time.</p><p>&nbsp;</p><p>In sight-unseen deals, top TPG <b>slabbed coins</b> are a major advantage. It <b>tends</b> to remove the shouting match on numerical grade. Raw coins are notoriously overgraded - it&#039;s human nature.[/QUOTE]</p><p><br /></p>

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