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<p>[QUOTE="-jeffB, post: 1209656, member: 27832"]That doesn't sound like my experience with crooked PayPal deals.</p><p><br /></p><p>In my experience, the buyer won the auction, sent the funds, then WITHIN AN HOUR filed an "item not received" complaint. (This was a couple of years ago; PayPal might have imposed some common-sense constraints since then, but I wouldn't count on it.) This froze the funds. Then, a couple of hours later, PayPal sent a notice that the hold was lifted, and I could go ahead and send the item.</p><p><br /></p><p>For reasons that I won't go into right now, I ended up sending the item -- trackable, with delivery confirmation, to a confirmed address, so I'd get Seller Protection coverage. But when UPS tried to deliver the package, they raised a "recipient no longer at this address" exception, and rerouted the package -- WITHOUT CONSULTING ME -- to a new address, which, of course, was not PayPal confirmed.</p><p><br /></p><p>I, and the guy whose item I was selling, decided to recall the shipment. If we hadn't, the "buyer" could've claimed "Item Not Received", and we wouldn't have had a leg to stand on. And that was the last time I tried to sell anything on eBay.</p><p><br /></p><p>Your case is different, though. If you've shipped the item with tracking, and it gets delivered to a confirmed address, it shouldn't be you who eats the loss -- by explicit PayPal/eBay policy, not just by "what's fair".</p><p><br /></p><p>Please keep us posted.[/QUOTE]</p><p><br /></p>
[QUOTE="-jeffB, post: 1209656, member: 27832"]That doesn't sound like my experience with crooked PayPal deals. In my experience, the buyer won the auction, sent the funds, then WITHIN AN HOUR filed an "item not received" complaint. (This was a couple of years ago; PayPal might have imposed some common-sense constraints since then, but I wouldn't count on it.) This froze the funds. Then, a couple of hours later, PayPal sent a notice that the hold was lifted, and I could go ahead and send the item. For reasons that I won't go into right now, I ended up sending the item -- trackable, with delivery confirmation, to a confirmed address, so I'd get Seller Protection coverage. But when UPS tried to deliver the package, they raised a "recipient no longer at this address" exception, and rerouted the package -- WITHOUT CONSULTING ME -- to a new address, which, of course, was not PayPal confirmed. I, and the guy whose item I was selling, decided to recall the shipment. If we hadn't, the "buyer" could've claimed "Item Not Received", and we wouldn't have had a leg to stand on. And that was the last time I tried to sell anything on eBay. Your case is different, though. If you've shipped the item with tracking, and it gets delivered to a confirmed address, it shouldn't be you who eats the loss -- by explicit PayPal/eBay policy, not just by "what's fair". Please keep us posted.[/QUOTE]
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