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Message:: [QUOTE="Arizona Jack, post: 348517, member: 9308"]Well, the wife said they were very apologetic and considered the entire affair a big mistake on their part ( so they say ) They were however, unwilling to even acknowledge the fact that this was anything other than a courtesy refund....thats what troubles me. I pay the bay about $300-$600 a month in fees, and another pile to Paypal I guess, so we are a good customer, especially since the new year, sales have really taken off.....my main catagory is smokin hot in the hobby The seller got off scott free, Ebay did not want to hear it at all that a wrong was commited, and did not care the least that a coin switch happened, intentional or otherwise, and refused to do anything about the 4% surcharge. In other words, did Ebay care about the buyer? NO, only the fee payer, which in this case was the seller, AND me.......Did Ebay care about fraud? NO My opinion of Ebay is very low, but I will continue to use them as a sell venue ( cheap advertising....I changed my store name to "blah blah dot com", ( THEY made me spell "dot" ) and will be more careful when buying. I have actually stopped buying so much on Ebay, relying on trade contacts and shows more now, it is safer.[/QUOTE]