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<p>[QUOTE="Brett_in_Sacto, post: 2452498, member: 71510"]I just pasted all of the back/forth e-mail history from Ebay showing the buyer's demands on using another form of shipping, and kept appealing it. I never accepted anything and PayPal just took the money from me. </p><p><br /></p><p>I never agreed to any resolutions. It was the only time I experienced something like that.</p><p><br /></p><p>The next time I had insurance on the item, so when they said it wasn't received - I put it back on the insurance company. PayPal took the money from me, and it took another 6 weeks to recover the insurance - so I was out for a while - but it worked out in the end. Thankfully because whether it was delivered or not - I recovered $700 on a very high value Chinese stamp set.</p><p><br /></p><p>Now I only use the Global Shipping Program. As long as it's delivered and signed for in Kentucky, my responsibility ends. It takes a few painful lessons, especially with international deals.</p><p><br /></p><p>For you, this may not work because of the dollar values involved. </p><p><br /></p><p>I have learned to base my approach to shipping and insurance based on the value of what I am selling. With my volume, one negative feedback can wreck a year's worth of business.</p><p><br /></p><p>The price of playing with the big boys on Ebay I guess.[/QUOTE]</p><p><br /></p>
[QUOTE="Brett_in_Sacto, post: 2452498, member: 71510"]I just pasted all of the back/forth e-mail history from Ebay showing the buyer's demands on using another form of shipping, and kept appealing it. I never accepted anything and PayPal just took the money from me. I never agreed to any resolutions. It was the only time I experienced something like that. The next time I had insurance on the item, so when they said it wasn't received - I put it back on the insurance company. PayPal took the money from me, and it took another 6 weeks to recover the insurance - so I was out for a while - but it worked out in the end. Thankfully because whether it was delivered or not - I recovered $700 on a very high value Chinese stamp set. Now I only use the Global Shipping Program. As long as it's delivered and signed for in Kentucky, my responsibility ends. It takes a few painful lessons, especially with international deals. For you, this may not work because of the dollar values involved. I have learned to base my approach to shipping and insurance based on the value of what I am selling. With my volume, one negative feedback can wreck a year's worth of business. The price of playing with the big boys on Ebay I guess.[/QUOTE]
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