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<p>[QUOTE="benhur767, post: 5234257, member: 36818"]I never received a coin from them that I won from their auction on October 25th. On December 2nd, I sent an email explaining that tracking had it listed as delivered on November 9. I never received a reply. On December 8th, I disputed the purchase with PayPal and received a full refund from Papillon the same day.</p><p><br /></p><p>The thing that scares me about Papillon is that they use the cheapest shipping option from Europe, no signature required. From their first auction I bought a four-figure coin and it was shipped in a regular envelope with minimal padding and just left in my p.o. box, no signature needed. Luckily it made it through okay. The one that was lost was much less expensive.</p><p><br /></p><p>Covid hasn't affected signatures for mail sent to my p.o. box. I still need to sign. I take a slip to the clerk and it's hand-delivered to me once I sign and show an ID.</p><p><br /></p><p>So I'm reluctant to take another chance with them unless they make their shipping more secure. It's too bad, because they have some interesting material and their terms are reasonable. Buyer beware, though.[/QUOTE]</p><p><br /></p>
[QUOTE="benhur767, post: 5234257, member: 36818"]I never received a coin from them that I won from their auction on October 25th. On December 2nd, I sent an email explaining that tracking had it listed as delivered on November 9. I never received a reply. On December 8th, I disputed the purchase with PayPal and received a full refund from Papillon the same day. The thing that scares me about Papillon is that they use the cheapest shipping option from Europe, no signature required. From their first auction I bought a four-figure coin and it was shipped in a regular envelope with minimal padding and just left in my p.o. box, no signature needed. Luckily it made it through okay. The one that was lost was much less expensive. Covid hasn't affected signatures for mail sent to my p.o. box. I still need to sign. I take a slip to the clerk and it's hand-delivered to me once I sign and show an ID. So I'm reluctant to take another chance with them unless they make their shipping more secure. It's too bad, because they have some interesting material and their terms are reasonable. Buyer beware, though.[/QUOTE]
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