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Olde Saratoga Coin...what a joke.
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<p>[QUOTE="bsowa1029, post: 3240270, member: 34652"]Went into the shop recently for the first time. Had a horrible experience, will never be going back and recommend that others avoid the shop as well.</p><p><br /></p><p>First negative was that it took nearly 10 minutes for someone to acknowledge me and ask if I wanted to see anything or what I was looking for.</p><p><br /></p><p>Second, the display case was stacked about 4” deep, not an exaggeration, with crap. Just random, low-dollar sets thrown in on top of each other with absolutely ZERO rhyme or reason.</p><p><br /></p><p>What really turned me off was when I finally found a few coins in a box I was ready to buy. I put the coins I wanted off to the side, placed everything back in the box in the exact order in which it was given to me and patiently waited for one of the employees to finish with another customer and write me up.</p><p><br /></p><p>So finally one employee pauses his conversation with another customer to my left and asks me if I’m all set. I said yes and I’d like to purchase the coins here. He comes over, picks them up and then one by one tosses them from about a foot high back down on top of the glass counter while he tallied up the total. I gave him cash and he owed me change. As soon as he takes my cash he starts his conversation back up with the customer to my left.</p><p><br /></p><p>He walks over to the register, which was to the left of the customer to my left, gets my change and without even acknowledging me he tosses my change on the counter to the left of the customer on my left. He then walks over to his chair and plops down in it all while continuing his conversation.</p><p><br /></p><p>I just stood there for a minute wondering if he was going to say anything like “you’re all set” or even “thanks for stopping in” so I would know my transaction was finished. But nothing. He didn’t even look in my direction.</p><p><br /></p><p>So I walked around the customer, took my money off the case full of junk and left.</p><p><br /></p><p>Without a doubt that was some of the worst customer service I have ever had. Extremely unprofessional.[/QUOTE]</p><p><br /></p>
[QUOTE="bsowa1029, post: 3240270, member: 34652"]Went into the shop recently for the first time. Had a horrible experience, will never be going back and recommend that others avoid the shop as well. First negative was that it took nearly 10 minutes for someone to acknowledge me and ask if I wanted to see anything or what I was looking for. Second, the display case was stacked about 4” deep, not an exaggeration, with crap. Just random, low-dollar sets thrown in on top of each other with absolutely ZERO rhyme or reason. What really turned me off was when I finally found a few coins in a box I was ready to buy. I put the coins I wanted off to the side, placed everything back in the box in the exact order in which it was given to me and patiently waited for one of the employees to finish with another customer and write me up. So finally one employee pauses his conversation with another customer to my left and asks me if I’m all set. I said yes and I’d like to purchase the coins here. He comes over, picks them up and then one by one tosses them from about a foot high back down on top of the glass counter while he tallied up the total. I gave him cash and he owed me change. As soon as he takes my cash he starts his conversation back up with the customer to my left. He walks over to the register, which was to the left of the customer to my left, gets my change and without even acknowledging me he tosses my change on the counter to the left of the customer on my left. He then walks over to his chair and plops down in it all while continuing his conversation. I just stood there for a minute wondering if he was going to say anything like “you’re all set” or even “thanks for stopping in” so I would know my transaction was finished. But nothing. He didn’t even look in my direction. So I walked around the customer, took my money off the case full of junk and left. Without a doubt that was some of the worst customer service I have ever had. Extremely unprofessional.[/QUOTE]
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Olde Saratoga Coin...what a joke.
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