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<p>[QUOTE="rndnumismatic, post: 7921479, member: 124667"]I have been thinking quite a bit about why that is, as it has been my experience as well (mostly NYC area, but not only). I think that "local coin dealer" business is hard to operate profitably these days, and that a lot of the grumpy coin shop owners know that all too well and are reminiscing about the good ole days. Sad, but they are probably not happy because they are not making much money, if any these days. So it is their emotions speaking, I think. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie3" alt=":(" unselectable="on" unselectable="on" /></p><p><br /></p><p>However, we are all grown ups, and I am all for supporting small local businesses, but if they do not provide me with good customer care, they don't have my business, simple.<img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie33" alt=":cigar:" unselectable="on" unselectable="on" /> If local coin dealers want to survive and prosper, they better provide some value add to their customers, otherwise they will be extinct. Harsh, but this is how the world works. They can prolong it by playing "favorites" with some of their customers, hoard nicer pieces for them, do off the book cash transactions, etc., but the outcome will still be the same - either go out of business or provide great customer care, value add and adapt to changing market conditions.[/QUOTE]</p><p><br /></p>
[QUOTE="rndnumismatic, post: 7921479, member: 124667"]I have been thinking quite a bit about why that is, as it has been my experience as well (mostly NYC area, but not only). I think that "local coin dealer" business is hard to operate profitably these days, and that a lot of the grumpy coin shop owners know that all too well and are reminiscing about the good ole days. Sad, but they are probably not happy because they are not making much money, if any these days. So it is their emotions speaking, I think. :( However, we are all grown ups, and I am all for supporting small local businesses, but if they do not provide me with good customer care, they don't have my business, simple.:cigar: If local coin dealers want to survive and prosper, they better provide some value add to their customers, otherwise they will be extinct. Harsh, but this is how the world works. They can prolong it by playing "favorites" with some of their customers, hoard nicer pieces for them, do off the book cash transactions, etc., but the outcome will still be the same - either go out of business or provide great customer care, value add and adapt to changing market conditions.[/QUOTE]
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