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NGC Incorrect/Inconsistent Label Text After Dropping KM#s
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<p>[QUOTE="Jaelus, post: 2881782, member: 46237"]I submitted this question to NGC this morning:</p><p><br /></p><p>"NGC used to use the KM# to document the type on the label (where applicable), which was both accurate and easy to understand. I understand the desire to use descriptions that aren't tied to a particular catalog, however, since NGC has gotten away from using the KM#, many world coins have had to adopt "flavor text" on the labels to describe the types instead. Sometimes this has worked well, but many coins have ended up with type descriptions that are:</p><ul> <li>Just plain incorrect. Whereas the KM# is just a catalog number and can't really be incorrect, the same cannot be said of the accuracy of the text descriptions for world coins in Krause. Some instances of incorrect type descriptions are unfortunately from NGC adopting incorrect text descriptions from Krause.</li> <li>Technically correct, but inconsistently applied. For example when one or two types in a series of coins are inexplicably using different type descriptions than the rest of the coins in the same series.</li> <li>Not incorrect per se, but do not match with how collectors actually refer to the type. This is when there is already an <i>established and accepted</i> way to describe the type, but NGC has made up their own text instead. Why arbitrarily make up a name for a type that already has a name? This would be very confusing to new collectors. I believe this is due to Krause not listing a description for a type, whereas other more specialized catalogs for a particular country may consistently be using the same type description.</li> </ul><p>I have a pile of NGC graded coins that have disappointing newer labels with the problems as described above, that I would like to send in to get corrected. I'm not sure how to go about it since the errors on the labels are from how NGC has chosen to identify the types after getting away from the KM numbers. I also have raw coins that I haven't been sending in because I know if I sent them in they would get incorrect labels (I've seen other graded examples since the change from KM#s and they are incorrect). What I'd like to do is to be able to get NGC to correct these labels in the NGC catalog, so that if I send coins in for grading or label correction, the new labels would be fixed across the board.</p><p><br /></p><p>Thanks for your help."</p><p><br /></p><p>I got a reply from an administrator fairly quickly thanking me for the feedback and asking for me to submit a chart showing the NGC Catalog format (with cert numbers as examples when I had them) and what I thought the corrections should be. He said after I submit it, they will assess each item for me, and that they want their catalog to be as accurate and accessible as possible.</p><p><br /></p><p>I've had good results getting NGC to add missing coins to their catalog (adds grading eligibility for the type) in the past, so I'm assuming they will do a good job assessing these issues.</p><p><br /></p><p>I'm doing this primarily for Austria-Hungary 1848-1956 and the Artex restrikes of these coins from the 1960s. If anyone has any similar problems for the countries they specialize in and wants to have those items ride along on my list, I'd be happy to include your items with my list. Please send me a PM that you're interested in doing this and then follow up with the info as soon as you can compile it. I'd like to get this list out by Thursday night.[/QUOTE]</p><p><br /></p>
[QUOTE="Jaelus, post: 2881782, member: 46237"]I submitted this question to NGC this morning: "NGC used to use the KM# to document the type on the label (where applicable), which was both accurate and easy to understand. I understand the desire to use descriptions that aren't tied to a particular catalog, however, since NGC has gotten away from using the KM#, many world coins have had to adopt "flavor text" on the labels to describe the types instead. Sometimes this has worked well, but many coins have ended up with type descriptions that are: [LIST] [*]Just plain incorrect. Whereas the KM# is just a catalog number and can't really be incorrect, the same cannot be said of the accuracy of the text descriptions for world coins in Krause. Some instances of incorrect type descriptions are unfortunately from NGC adopting incorrect text descriptions from Krause. [*]Technically correct, but inconsistently applied. For example when one or two types in a series of coins are inexplicably using different type descriptions than the rest of the coins in the same series. [*]Not incorrect per se, but do not match with how collectors actually refer to the type. This is when there is already an [I]established and accepted[/I] way to describe the type, but NGC has made up their own text instead. Why arbitrarily make up a name for a type that already has a name? This would be very confusing to new collectors. I believe this is due to Krause not listing a description for a type, whereas other more specialized catalogs for a particular country may consistently be using the same type description. [/LIST] I have a pile of NGC graded coins that have disappointing newer labels with the problems as described above, that I would like to send in to get corrected. I'm not sure how to go about it since the errors on the labels are from how NGC has chosen to identify the types after getting away from the KM numbers. I also have raw coins that I haven't been sending in because I know if I sent them in they would get incorrect labels (I've seen other graded examples since the change from KM#s and they are incorrect). What I'd like to do is to be able to get NGC to correct these labels in the NGC catalog, so that if I send coins in for grading or label correction, the new labels would be fixed across the board. Thanks for your help." I got a reply from an administrator fairly quickly thanking me for the feedback and asking for me to submit a chart showing the NGC Catalog format (with cert numbers as examples when I had them) and what I thought the corrections should be. He said after I submit it, they will assess each item for me, and that they want their catalog to be as accurate and accessible as possible. I've had good results getting NGC to add missing coins to their catalog (adds grading eligibility for the type) in the past, so I'm assuming they will do a good job assessing these issues. I'm doing this primarily for Austria-Hungary 1848-1956 and the Artex restrikes of these coins from the 1960s. If anyone has any similar problems for the countries they specialize in and wants to have those items ride along on my list, I'd be happy to include your items with my list. Please send me a PM that you're interested in doing this and then follow up with the info as soon as you can compile it. I'd like to get this list out by Thursday night.[/QUOTE]
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NGC Incorrect/Inconsistent Label Text After Dropping KM#s
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