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NGC Damaged My Medal - What do I do?!?
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<p>[QUOTE="Insider, post: 3090188, member: 24314"]s[USER=19250]@Paddy54[/USER]</p><p><br /></p><p>As I wrote above: I'm an equal opportunity TPGS "basher" or "defender." It is an unfortunate situation. It probably would have been good business for NGC to just settle this by either replacing the piece and selling the OP's or giving him some free submissions if the cost is low and the complainer is a regular customer w/no prior problems. Accidents happen.</p><p><br /></p><p>Paddy54, posted: "<b>And of course this would be the advice of a person who works for a TPG!</b> ICG I do believe......correct me if I am wrong."</p><p><br /></p><p>Yes Paddy, I work for ICG at the moment and have worked at every major TPGS except PCGS in the past. I've done EVERYTHING there is to do at a TPGS. To keep this short - EVERYTHING except keeping the books and signing the checks! That includes EVERYTHING. <b><i><span style="color: rgb(255, 0, 0)">That is why my thoughts on this matter are MUCH MORE INFORMED than those of a retired meat packer!</span></i></b> <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie85" alt=":smuggrin:" unselectable="on" unselectable="on" /></p><p><br /></p><p>It's my opinion, as already stated, that any TPGS damage to the coin happened during the assembly process. A check of the person who entered the final grade would reveal when in the process any damage occurred either in the grading room or during QC.</p><p><br /></p><p>As far as this opinion of yours: "Again the squeaky wheel gets the oil, and corporate America loves to roll over the little guy.... and that guy is the one who rolls over to their code of conduct. Don't stop your quest to receive compensation for your loss."</p><p><br /></p><p>I was the "consumer advocate" at every TPGS I've been at except NGC. I've always gone way above and way beyond to help with anything. Unfortunately, some <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie98" alt=":wacky:" unselectable="on" unselectable="on" /> "squeaky wheels" were "defective" when made. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie3" alt=":(" unselectable="on" unselectable="on" /> For that reason, I've had the extreme pleasure <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie8" alt=":D" unselectable="on" unselectable="on" /> of "removing" many of them in the past with no adverse effects on the "bottom line."</p><p><br /></p><p>I've given my opinion about the situation. Thankfully, it's not my coin.[/QUOTE]</p><p><br /></p>
[QUOTE="Insider, post: 3090188, member: 24314"]s[USER=19250]@Paddy54[/USER] As I wrote above: I'm an equal opportunity TPGS "basher" or "defender." It is an unfortunate situation. It probably would have been good business for NGC to just settle this by either replacing the piece and selling the OP's or giving him some free submissions if the cost is low and the complainer is a regular customer w/no prior problems. Accidents happen. Paddy54, posted: "[B]And of course this would be the advice of a person who works for a TPG![/B] ICG I do believe......correct me if I am wrong." Yes Paddy, I work for ICG at the moment and have worked at every major TPGS except PCGS in the past. I've done EVERYTHING there is to do at a TPGS. To keep this short - EVERYTHING except keeping the books and signing the checks! That includes EVERYTHING. [B][I][COLOR=rgb(255, 0, 0)]That is why my thoughts on this matter are MUCH MORE INFORMED than those of a retired meat packer![/COLOR][/I][/B] :smuggrin: It's my opinion, as already stated, that any TPGS damage to the coin happened during the assembly process. A check of the person who entered the final grade would reveal when in the process any damage occurred either in the grading room or during QC. As far as this opinion of yours: "Again the squeaky wheel gets the oil, and corporate America loves to roll over the little guy.... and that guy is the one who rolls over to their code of conduct. Don't stop your quest to receive compensation for your loss." I was the "consumer advocate" at every TPGS I've been at except NGC. I've always gone way above and way beyond to help with anything. Unfortunately, some :wacky: "squeaky wheels" were "defective" when made. :( For that reason, I've had the extreme pleasure :D of "removing" many of them in the past with no adverse effects on the "bottom line." I've given my opinion about the situation. Thankfully, it's not my coin.[/QUOTE]
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NGC Damaged My Medal - What do I do?!?
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