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<p>[QUOTE=&quot;Stork, post: 3026228, member: 71642&quot;]I can understand a difference if photography (though I agree it appears to be the same coin, thanks for the specific marker [USER=4781]@dcarr[/USER]), I can understand a difference in grading opinion, I can understand a bad slab slipping through with marks/debris, I can understand a label mechanical error, I can even understand a mishandling incident.</p><p><br /></p><p>I also very much understand looking at NGCs photos online and getting very concerned.&nbsp; [USER=71723]@V. Kurt Bellman[/USER] I would suspect the close up was a crop from the NGC online photo used to illustrate the OP&#039;s concerns.&nbsp; If I ever bought the photo service I&#039;d be all over looking at them online before getting the coins in hand--especially if I had a very unexpected (in a bad way) grade.</p><p><br /></p><p>For me NGC has always been very helpful with their customer service.&nbsp; I would talk to them and give them a chance to figure it out.&nbsp; My personal experience has been they have been much better in addressing/rectifying concerns to an individual than oh, say, PCGS.</p><p><br /></p><p>As for value, you placed $300 on the form.&nbsp; You can easily support that with your receipt from your purchase, and asking for grading fees/shipping considerations are completely reasonable.&nbsp; </p><p><br /></p><p>If it turns out your coin/medal suffered a mishap I would most certainly expect these costs to be covered.&nbsp; They might wish to see your receipt (esp. if dear old APMEX is selling for less...of course APMEX might be selling the second qualities at that price vs. what you purchased, thus your receipt is helpful).&nbsp; </p><p><br /></p><p>Given past history of NGC I would expect them to help you.&nbsp; That said, I most certainly hope you keep us updated as this is good information for other collectors to know about.[/QUOTE]</p><p><br /></p>

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