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<p>[QUOTE=&quot;Paddy54, post: 3230801, member: 19250&quot;]Seems to me that the top 3 these days just thumb their nose at their customers!</p><p>One tries to under cut the other 2. However @$7 each coin one can&#039;t expect much... well yes you can. Why is it your fault that @$7&nbsp; a coin they cannot get it either done in due time or done correctly?</p><p>As for PCGS &amp;NGC I haven&#039;t used their services in years. That said I cannot add anything to their quality or customer service.</p><p>I can tell you that Customer service is job #1 in any successful business.</p><p>If you take care of your customers everything else will fall right in line.</p><p>And no matter how much money is spent on advertising word of mouth will make or break you in a NY second!</p><p>What really makes me mad is not being heard....spending years in retail food never once did I blow off a customer....true several were muted but not to the extent their satisfaction wasn&#039;t taken for granted.</p><p><br /></p><p>After 50 plus years in my field I can assure you this......customer service is a thing of the past!</p><p>Business is only about one thing the bottom line!</p><p>They don&#039;t care about you....just how much of your money is now theirs.<img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie2" alt=";)" unselectable="on" unselectable="on" />[/QUOTE]</p><p><br /></p>

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