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<p>[QUOTE=&quot;Jaelus, post: 3230697, member: 46237&quot;]Don&#039;t get me wrong. Some of the reps are awesome all of the time and fix stuff very quickly. I&#039;ve never had a bad experience with their customer service lead or any of the finalizes. The reps answering the phone used to be all amazing, but over the last year that went from all to some. Whether that is just bad personnel or a deliberate policy change, I don&#039;t know.</p><p><br /></p><p>I&#039;ve given up entirely on NGC for world medals service (another story) in favor of PCGS, except for this one jeton series I collect where I already had all NGC slabs.[/QUOTE]</p><p><br /></p>

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