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<p>[QUOTE=&quot;TJ1952, post: 2393049, member: 76413&quot;]So I was corresponding with NGC customer service via e-mail (first time dealing with them).&nbsp;&nbsp; I had a problem coin (a nice verdigris spot) in an older NGS slab.&nbsp; I believed the problem started after it was slabbed.&nbsp; I wanted to send it in for an appearance review.&nbsp; So I was corresponding with a lady (she was very nice BTW) trying to get the policy and process/procedure.&nbsp;&nbsp; She asked me to send her a picture of the coin, which I did.&nbsp; </p><p><br /></p><p><b>Unbelievable!&nbsp; As I&#039;m sitting here writing this, the doorbell rang.&nbsp; It just arrived!&nbsp; That is freaking scary!</b></p><p><br /></p><p>Sorry, I&#039;m back. I had to open it.&nbsp; </p><p><br /></p><p>Anyway, she sent me a soft copy &quot;complimentary service submission&quot; form with tracking or order number.&nbsp; I never established an account with NGC, I just sent the coin in.&nbsp; I never really worried about.&nbsp; I was just thinking they would e-mail me with a tracking number (like ANACS does) when the grading was done and shipped.&nbsp; </p><p><br /></p><p>Bottom-line: It looks like a new coin.&nbsp; Either that or they may have restored/preserved it.&nbsp; No fee!&nbsp; Looks like they have a new customer.[/QUOTE]</p><p><br /></p>

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