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<p>[QUOTE="Mountain Man, post: 3496486, member: 94733"]I received my order from the Mint for the Explore and Discover Coin Set 2019 yesterday and it was loosely packed in a large box and when I opened it up, it was missing the nickel and the dime. The box was poorly taped, so the coins could have escaped or more likely, the quality control was so poor it was boxed that way.</p><p>I contacted the Mint, via Live Chat and was told I had to send the entire coin set back and they would send me another one. I asked why they couldn't just send the two missing coins rather than make me package and mail it back. She, Nicole, told me they couldn't and repeated everything she had previously typed about me send the whole set back. I told her to forget it, I'd find and replace the items, and added that the packaging was poor and so was quality control, upon which she disconnected. Period. Way to please customers and keep them coming back . . .NOT.[/QUOTE]</p><p><br /></p>
[QUOTE="Mountain Man, post: 3496486, member: 94733"]I received my order from the Mint for the Explore and Discover Coin Set 2019 yesterday and it was loosely packed in a large box and when I opened it up, it was missing the nickel and the dime. The box was poorly taped, so the coins could have escaped or more likely, the quality control was so poor it was boxed that way. I contacted the Mint, via Live Chat and was told I had to send the entire coin set back and they would send me another one. I asked why they couldn't just send the two missing coins rather than make me package and mail it back. She, Nicole, told me they couldn't and repeated everything she had previously typed about me send the whole set back. I told her to forget it, I'd find and replace the items, and added that the packaging was poor and so was quality control, upon which she disconnected. Period. Way to please customers and keep them coming back . . .NOT.[/QUOTE]
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