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Need some advice about an EBay Transaction gone horribly wrong
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<p>[QUOTE="NOS, post: 1428739, member: 2098"]Well, right off I can see where some mistakes were made that would result in nothing but a back and forth argument to ensue.</p><p><br /></p><p>1. You used the word "you" way too much. It is best to avoid using "you" in an argument as it puts the other person in a defensive mode. I learned this from an academic skills course I was required to take back in high school. Sadly, this course is no longer required for graduation. </p><p><br /></p><p>2. Tossing around threats in your first contact and demanding a written letter of apology was way over the top. It makes you look irrational and hotheaded. The best thing to have done was to explain to the seller why you are displeased with the coin and that you want to return it for a refund because it was not fully described.</p><p><br /></p><p>This seller may not know much of anything about coins nor how important it is for a collector to know if a coin has been designated as cleaned or not. Were there not pictures of the coin and its holder in the listing? If I were the seller I would have likely responded in a more tactful yet similar way as well.[/QUOTE]</p><p><br /></p>
[QUOTE="NOS, post: 1428739, member: 2098"]Well, right off I can see where some mistakes were made that would result in nothing but a back and forth argument to ensue. 1. You used the word "you" way too much. It is best to avoid using "you" in an argument as it puts the other person in a defensive mode. I learned this from an academic skills course I was required to take back in high school. Sadly, this course is no longer required for graduation. 2. Tossing around threats in your first contact and demanding a written letter of apology was way over the top. It makes you look irrational and hotheaded. The best thing to have done was to explain to the seller why you are displeased with the coin and that you want to return it for a refund because it was not fully described. This seller may not know much of anything about coins nor how important it is for a collector to know if a coin has been designated as cleaned or not. Were there not pictures of the coin and its holder in the listing? If I were the seller I would have likely responded in a more tactful yet similar way as well.[/QUOTE]
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Need some advice about an EBay Transaction gone horribly wrong
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