Need some advice about an EBay Transaction gone horribly wrong

Discussion in 'US Coins Forum' started by WriterIN, Apr 28, 2012.

  1. rodeoclown

    rodeoclown Dodging Bulls

    Heck, I always expect to pay for return shipping when I buy things online that I have to return. Depending on how much it cost, if it's less than $100, I don't usually even bother, it's not worth my time or effort. :)
     
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  3. leaconcen

    leaconcen learning constantly

    WriterIN, you really need to write this off as lesson learned. Leave negative feedback and do whatever EBay requires you to do to put this behind you. Next time WriterIN count to ten and then tackle the issue okay.
    I want to remind people here that some members find thirty dollars a lot of money to spend on anything. Any amount of money though spent on a coin or anything else that was deceptively advertised is a black mark on the person selling the item not the buyer.
     
  4. cmilladoo

    cmilladoo Keepin it Real

    you remind me a little bit of myself......i would have been ****ed too because that guy obviously knew what he was doing by leaving off the "details cleaned" in his listing because he knew that nobody would bid on it otherwise.....so it never feels good to feel like you got cheated by someone but i think everyone here has been fairly clear about the fact that you should have calmed down a bit before responding but like I said, i know how hard that can be sometimes as I can be a bit hotheaded sometimes too.
     
  5. pnightingale

    pnightingale Member

    The seller, perhaps unintentionally, left out some information relative to the coin's value. Had you been less strident in your approach you would probably have had a full refund including the return postage, plus an apology. In other words, everything you asked for.

    Consider it a lesson, not about coin buying, but rather about how you interact with others. I intend no criticism, I have exactly the same failing so I let my good lady wife, who lives by the phrase "You catch more flies with honey than vinegar", deal with complaints. After a few minutes on the phone they are usually eating out of her hand and falling over themselves to help. She's good at it, I'm not.
     
  6. Hobo

    Hobo Squirrel Hater

    That is sage advice. The OP set the tone with the seller in his initial contact. The seller simply responded in kind (and I don't blame him one bit).
     
  7. jjack

    jjack Captain Obvious

    Don't let your emotions cloud your judgement when it comes to handling a situation like this for 30 bucks you could simply shipped it back or absorb the lose. Heck i had situation recently where a $200 coin was thrown in an envelope without any good packaging and as a result had a few smudge marks, i contacted the seller (who has new to ebay) told him about it but informed rather than sending it back and having him issue a refund i will keep it.
     
  8. crazyhorses

    crazyhorses New Member

    Is it a nice looking coin?If so,send it to me.I'll give you $30 for it.
     
  9. omahaorange

    omahaorange Active Member

    1. How about a link to the auction?

    2. I'm assuming you're referring to a Morgan Dollar. If so, you paid right around spot, so you didn't really get ripped off.

    3. Your initial e-mail to the seller doesn't help your case. If I'm the seller, I'd have told to fly off too. He might have been more reasonable if you had simply asked the questions, rather than jump right down his throat. It's the whole "more flies with honey..." thing.
     
  10. cmilladoo

    cmilladoo Keepin it Real

    why do all you people want to waste good honey just to catch some flies.....never understood that saying really, i mean who WANTS to catch flies at all.......oh well, you paid spot and learned a valuable lesson, chalk it up to a day's work and don't waste another moment worrying about it, life is too short as it is!
     
  11. WriterIN

    WriterIN New Member

    Okay, folks. I'm glad I posted this, even though I got my tail scorched by a few people. In some respects, I did indeed deserve it. In others, I didn't, but that's beside the point. I thank you all for your input, and I've learned something from the experience. That's gotta be a plus. Again, my thanks for all the time spent thinking and replying.

    By the way, I've decided to just not leave feedback at all. Whether or not is was a mistake is still merely conjecture, and my Mama said "If you don't have something nice to say, don't say anything at all." Advice I wish I'd remembered at the outset. <<grin>>

    I respectfully request that a moderator lock this thread from further comment. This horse is dead.
     
  12. Trants4md

    Trants4md Member

    Hostility begets hostility! When you open a flood gate you can't expect not to get your feet wet. So if you set the tone, ignore that aspect and get back to the real business,

    If it was an intentional fraud, neg him, if there are "If's" then you need to see what money we are talking about. I see so many people go hostile like where one fella has a non existant grading company on his coins there on eBay. He gets crap because he over rates the coins and people buy based on the fake rating, them ***** when they find out. They get the coin and the rating company is bogus, The bar codes are phoney. They thought they bought a $2000 coin for $35.00 and scored and find out it is really two or three grades lower than that, and worth maybe $60.00 if it were certified.

    I look at those, and I have bought some when I can steal them from even him. I look at the coin carefully and see what it is worth if it is 3 grades down. Then I want a bargain based on that price on him.

    I look for those with no other bidder interest and because I know it was worth $60 or maybe $70 and I get them where I paid maybe $9.00 or $14.00

    I have nothing to ***** about for it not being a $2,000 coin, it is clearly a $60.00 for say $10

    I spent maybe $300 and bought maybe 60 or 80 coins from him last month. Total value was maybe around $1,600.00 or more, It is great, they are mounted in nice hard cases, and cheap! I bid on a lot of ebay coins and let them go once they go over "BARGAIN BASEMENT" prices.
     
  13. Vess1

    Vess1 CT SP VIP Supporter

    Why on Earth wouldn't you leave a feedback?! How do you expect the feedback system to work if nobody is willing to report when sales go bad or a seller was being deceptive?
    In your first comments you state that this seller has great feedback. I was just going to tell you that ebay's feedback system can be very deceiving. You have people that get ripped off and didn't know it so they're happy as a clam to leave positive feedback. You'll have a few that are satisfied and leave positive. And then there are others who are disappointed but afraid to leave a negative. Just like you. What good is feedback like this for other buyers?

    You may as well crack out the coin and re-sell it if you don't want it. You might make money on it. It will probably never be re-submitted.
     
  14. Vess1

    Vess1 CT SP VIP Supporter

  15. WriterIN

    WriterIN New Member

    Vess, I don't *know* that the dealer was being deceptive. He may, however slight the possibility might be, just be a very sloppy seller. I could neg him, but as has been pointed out to me by numerous people I was a bit of a donkey in my approach to the situation. Who knows how he might have reacted if I hadn't come after him with a sledgehammer?

    So, no, since I can't be sure he was deceptive and neg him, and I can't attribute the *entire* mess to my own actions and give him positive feedback, I think the best course of action is to just leave it blank.
     
  16. rickmp

    rickmp Frequently flatulent.

    +1!
     
  17. BUncirculated

    BUncirculated Well-Known Member

    The saying basically means that you'll get farther ahead with kindness than you will with unkindness.
     
  18. BUncirculated

    BUncirculated Well-Known Member

    So you leave him a NEUTRAL feedback on the entire trans action. It is neither negative nor positive, but it's feedback.
     
  19. rodeoclown

    rodeoclown Dodging Bulls

    Yup, a simple: "There was a mis-communication in the sale between both the seller and myself"

    And just leave it at that. It tells other buyers there were mistakes made and hopefully corrected so both parties are happy and good.
     
  20. Vess1

    Vess1 CT SP VIP Supporter

    I agree. A neutral is in order in this case. You shouldn't have to wonder if the seller was intentionally being deceptive. It isn't hard to clearly state what's for sale. If he's "just a sloppy seller" as you say may be the case, all the more reason to warn people.

    If I was leaving a feedback, I would leave a neutral and say, "seller listed AU-50 Morgan but left out that it was details graded." Who knows how many other auctions he's got going that he conveniently leaves some detail out.
    This is the same type of guy that will take pictures with deceptive lighting to cover up blemishes and hope the buyer doesn't want to go through the hassle of sending it back.

    A neutral isn't completely neutral when it comes to feedback score. It will hurt their positive feedback just as much as a negative so if anybody decides to use it, prepare to receive the same backlash from the seller. In this case it's probably warranted.
     
  21. rodeoclown

    rodeoclown Dodging Bulls

    Well, when one sells on eBay, the title of what is being sold is just marketing terms. It goes beyond this into the commercial world, corporations and companies emphasize the perks on their products to increase sales, leaving the actual details in the small fine print. Theoretically, one could claim most corporations are being deceptive in things they sell. Just like car dealer commercials, the 1% finance or $5,000 cash back type sales.. there's always a catch to get people to come in and buy their product and some people don't read the fine details or ask the right questions, only to find out later it wasn't really a good deal or what they wanted. Are these dealers being deceptive? In a way, yes and no.

    So was the seller being deceptive? We'll never know but we can conclude he left out some details to get more people to look at his coin for sale in hopes to increase the chances of selling it, just like any or most businesses do when marketing and selling their products.

    So honestly, when buying anything, ask questions, ask for pictures and don't buy unless you get such answers or more details of what you're buying.
     
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