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<p>[QUOTE="GDJMSP, post: 1289116, member: 112"]But you are ignoring one, very major, thing here. Conserving a coin is not a case of somebody doing their job right. They can do everything exactly right, and the coin still end up being messed up. But that's because it was messed up before it ever got to them, just like Marbury's coin was. His is a prefect example of this.</p><p><br /></p><p>No matter what, no exceptions, conserving a coin carries a large percentage of risk. And you as the customer absolutely must be willing to accept that risk - or else don't send it in.</p><p><br /></p><p><br /></p><p><br /></p><p>Sorry, but no. The customer is not always right. In fact I would go so far as to say that the customer is wrong far more often than he is ever right. But, it is the choice of the business to pretend otherwise if they wish to do so.[/QUOTE]</p><p><br /></p>
[QUOTE="GDJMSP, post: 1289116, member: 112"]But you are ignoring one, very major, thing here. Conserving a coin is not a case of somebody doing their job right. They can do everything exactly right, and the coin still end up being messed up. But that's because it was messed up before it ever got to them, just like Marbury's coin was. His is a prefect example of this. No matter what, no exceptions, conserving a coin carries a large percentage of risk. And you as the customer absolutely must be willing to accept that risk - or else don't send it in. Sorry, but no. The customer is not always right. In fact I would go so far as to say that the customer is wrong far more often than he is ever right. But, it is the choice of the business to pretend otherwise if they wish to do so.[/QUOTE]
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