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<p>[QUOTE="Owle, post: 1288654, member: 22004"]Who is the expert? The one who is paid to do their job right.</p><p><br /></p><p>The customer is always right.</p><p><br /></p><p>In the rare case where the customer is wrong, refer back to rule #1.</p><p><br /></p><p><br /></p><p><br /></p><p>There are coins I have no fear with getting conserved I am 100% sure they will do the right thing.</p><p><br /></p><p>There are coins I am not sure on, and I think they will do the right thing about.</p><p><br /></p><p>You are trying to shift responsibility 100% on to the shoulders of the customer. If we looked at 50 recent examples of conservation jobs performed, we would probably find customer satisfaction high in most of the cases. We would find some botched jobs, as lawyers are fond of saying you can't unring the bell.</p><p><br /></p><p>I went to a dentist recently; his filling had fallen out. He looked at the cavity and said there was a 20% chance of saving the tooth, with likely root canal to the tune of $1500 plus. </p><p><br /></p><p>I got a second opinion. Dentist #2 was conservative and saved the tooth for $300. I was the happy customer. If you check out customer feedback on websites you will find both positives and negatives about customer experiences. That is life. We need to be better educated about options before we make decisions. To brow-beat and intimidate people into accepting their results as without recourse, frankly does a disservice to this business. </p><p><br /></p><p>We need to see more and more practical feedback in terms of experiences with any type of business activity. There should be no fear of negative consequences unless people start using profanity or hurling actionable insults.[/QUOTE]</p><p><br /></p>
[QUOTE="Owle, post: 1288654, member: 22004"]Who is the expert? The one who is paid to do their job right. The customer is always right. In the rare case where the customer is wrong, refer back to rule #1. There are coins I have no fear with getting conserved I am 100% sure they will do the right thing. There are coins I am not sure on, and I think they will do the right thing about. You are trying to shift responsibility 100% on to the shoulders of the customer. If we looked at 50 recent examples of conservation jobs performed, we would probably find customer satisfaction high in most of the cases. We would find some botched jobs, as lawyers are fond of saying you can't unring the bell. I went to a dentist recently; his filling had fallen out. He looked at the cavity and said there was a 20% chance of saving the tooth, with likely root canal to the tune of $1500 plus. I got a second opinion. Dentist #2 was conservative and saved the tooth for $300. I was the happy customer. If you check out customer feedback on websites you will find both positives and negatives about customer experiences. That is life. We need to be better educated about options before we make decisions. To brow-beat and intimidate people into accepting their results as without recourse, frankly does a disservice to this business. We need to see more and more practical feedback in terms of experiences with any type of business activity. There should be no fear of negative consequences unless people start using profanity or hurling actionable insults.[/QUOTE]
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