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<p>[QUOTE=&quot;SNDMN59, post: 1152076, member: 18023&quot;]I do not have a store on E-BAY but a differant site , started it in DEC. 2010</p><p>In my page on shipping</p><p>I&nbsp; say that i will hold the invoice for 7 days if requested</p><p>If I do not hear from the buyer in 24hrs i go ahead and send </p><p>&nbsp;I have had 2 problem buyers so far</p><p>The first one was my very first buyer , he paid promptly , then he made a bid</p><p>and won, e-mailed after the bid, and replied that he was in a tornado and</p><p>could I possibly wait pass the 7 day policy waiting on payment, I replied no</p><p>problem a month later he sent the payment, i thought I guess that is alright</p><p>&nbsp;&nbsp; So after that I put a phrase on the main page and said if for some reason</p><p>you can not make payment please E - MAIL&nbsp; me and we can work something out</p><p>&nbsp; Because times are hard now and things do happen ,</p><p>So he bids again and wins, no payment 7 days later, I sent invoice 2 more x</p><p>still no answer.</p><p>He had won 6 items so that was 6 feedbacks I did not enter the lowest rating</p><p>about mid level of course my comments were no payment</p><p>He went off on me and said he had personal problems, that I was very rude</p><p>for doing this, so he left me the lowest feedback</p><p>and knocked me&nbsp; fromm 100%&nbsp; down to 92 %</p><p>100 sales later&nbsp; i&#039;m only at 96% because of this</p><p>As a seller we try to bend over backwards to please a customer and it</p><p>smacks you in the face</p><p>I know here you are coming from and feel your thoughts</p><p>But we just have to be careful , and try to have in our policy as much as possible</p><p><br /></p><p>Sorry for any typo errors but I think everyone knows my situation</p><p><br /></p><p>HANG IN THERE BUDDY ![/QUOTE]</p><p><br /></p>

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