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My dump bank won't take my coins anymore...advice needed!
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<p>[QUOTE="omahaorange, post: 1711536, member: 28199"]It's not about defending the teller's rights. It's about defending the teller's obligation to follow any bank policies that are in place that prevent that teller from exchanging money for non-customers. It's about the fact that nobody has the right to demand these services from companies they don't do business with. He got on here and whined. We just responded.</p><p><br /></p><p>The bank teller is the first line of defense for the bank. They most certainly are "the bank". Again, understand that they work for the bank, and follow all policies and procedures that the bank established to control their interests. Sure, they're there to smile and serve the customers. It's somebody else's job (The Marketing Department) to drum up business. Most tellers don't open accounts. they refer you to somebody else in the building. How many of your own employer's policies will you violate to help out "poor, sweaty Tater" until you realize your job's gone over a stranger who isn't a customer? And, how many times do they accommodate Tater until they realize he has no intention of opening an account?</p><p><br /></p><p>Interesting...we're talking about a person who thinks tellers should cater to his every whim, and you call the tellers "Entitled Eddies". You equate their following bank policy and denying a non-customer free services with "looking down their noses. Gotta wonder who has the name Eddie.</p><p><br /></p><p>Do you understand the odds of that $500 account turning into $500,000? My guess would be slim to none. You guys act like you're the first ones to walk into a bank and get shot down because you don't have accounts, then try the whole "I might be a big depositor some day. You'll regret this then" scam. Unless the bank just opened yesterday, they've seen this attitude come and go for years with little fruition. For all the "lost business", most are still open and serving paying customers.[/QUOTE]</p><p><br /></p>
[QUOTE="omahaorange, post: 1711536, member: 28199"]It's not about defending the teller's rights. It's about defending the teller's obligation to follow any bank policies that are in place that prevent that teller from exchanging money for non-customers. It's about the fact that nobody has the right to demand these services from companies they don't do business with. He got on here and whined. We just responded. The bank teller is the first line of defense for the bank. They most certainly are "the bank". Again, understand that they work for the bank, and follow all policies and procedures that the bank established to control their interests. Sure, they're there to smile and serve the customers. It's somebody else's job (The Marketing Department) to drum up business. Most tellers don't open accounts. they refer you to somebody else in the building. How many of your own employer's policies will you violate to help out "poor, sweaty Tater" until you realize your job's gone over a stranger who isn't a customer? And, how many times do they accommodate Tater until they realize he has no intention of opening an account? Interesting...we're talking about a person who thinks tellers should cater to his every whim, and you call the tellers "Entitled Eddies". You equate their following bank policy and denying a non-customer free services with "looking down their noses. Gotta wonder who has the name Eddie. Do you understand the odds of that $500 account turning into $500,000? My guess would be slim to none. You guys act like you're the first ones to walk into a bank and get shot down because you don't have accounts, then try the whole "I might be a big depositor some day. You'll regret this then" scam. Unless the bank just opened yesterday, they've seen this attitude come and go for years with little fruition. For all the "lost business", most are still open and serving paying customers.[/QUOTE]
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My dump bank won't take my coins anymore...advice needed!
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