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My dump bank won't take my coins anymore...advice needed!
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<p>[QUOTE="Agilmore01, post: 1709860, member: 45687"]I work at a bank myself and am a CRH and see it from the banks side. We get customers who come off the street to exchange rolled change for bills all the time. We first ask if they have an account so that we can put that info on the wrappers in case a roll is over or short, which happens ALL THE TIME. If they say no, we then have to decide if we want to take the risk of a roll being off with no recourse. NonCustomers may write their info on the wrapper, but that does no good because they won't come back to give us 10 or 20 cents when a roll is short. We ask if they would be interested in opening an account with us. They give us the same ole spiel about how they already have an account elsewhere or they don't want to bank with us. At that point, why should we service their needs? They have purposely chosen NOT to bank with us and have no desire to, but want us to service them while taking a monetary risk. NOPE! We refer them to Coinstar. They get mad and leave. It costs us time and money to service them and they have zero interest in helping us. We are here to service our customers and have no obligation to service those who don't want to do business with us. The bank I work at is open 7 days a week and we get hounded on the weekends for change orders from non account holder businesses and customers. If they want our weekend service, then open an account. If they say they are not interested in an account, we charge them. It's a business decision, period. We hear every sob story, but that's just it, it's usually a story. What other type of business do you think you can walk into and expect to get serviced for FREE? Why are banks any different than other businesses?[/QUOTE]</p><p><br /></p>
[QUOTE="Agilmore01, post: 1709860, member: 45687"]I work at a bank myself and am a CRH and see it from the banks side. We get customers who come off the street to exchange rolled change for bills all the time. We first ask if they have an account so that we can put that info on the wrappers in case a roll is over or short, which happens ALL THE TIME. If they say no, we then have to decide if we want to take the risk of a roll being off with no recourse. NonCustomers may write their info on the wrapper, but that does no good because they won't come back to give us 10 or 20 cents when a roll is short. We ask if they would be interested in opening an account with us. They give us the same ole spiel about how they already have an account elsewhere or they don't want to bank with us. At that point, why should we service their needs? They have purposely chosen NOT to bank with us and have no desire to, but want us to service them while taking a monetary risk. NOPE! We refer them to Coinstar. They get mad and leave. It costs us time and money to service them and they have zero interest in helping us. We are here to service our customers and have no obligation to service those who don't want to do business with us. The bank I work at is open 7 days a week and we get hounded on the weekends for change orders from non account holder businesses and customers. If they want our weekend service, then open an account. If they say they are not interested in an account, we charge them. It's a business decision, period. We hear every sob story, but that's just it, it's usually a story. What other type of business do you think you can walk into and expect to get serviced for FREE? Why are banks any different than other businesses?[/QUOTE]
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My dump bank won't take my coins anymore...advice needed!
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