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Message:: [QUOTE="steve63, post: 2676198, member: 76463"]Well many banks (including mine) ALREADY designate certain customers as having a platinum service account based on maintaining a higher balance.  So the situation ALREADY exists where some customers get more free services than others, and yet I don't see the less "privileged" customers walking away in droves.  Also, this has nothing to do with "privilege".   If I go to a restaurant I don't consider it a "privilege" to get my food cooked the way I want it.  And when I am a customer at a bank that exists to provide FINANCIAL services, I don't consider it a "privilege" for them to make change for me when I am PAYING them for these services.  Certainly if a customer is "overdoing it" by asking for excessive amounts of coins I don't have a problem with a bank manager putting some type of limit on it.  But to tell a paying customer that they will no longer make change for them AT ALL is terrible service and if my bank ever did that I would take my business elsewhere.  Now if you are talking about walking into a grocery store or other institution, that is different.  They don't claim to provide financial services so if they are willing to provide change to you then yes that is a privilege.[/QUOTE]