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<p>[QUOTE=&quot;BooksB4Coins, post: 1404289, member: 36230&quot;]I am sorry, Kasia. I really am, but from what I can see in your before images, there was no reason to send the coin to NCS. Copper (composition noted) is a very reactive metal and NCS could never guarantee the outcome of conservation. In my opinion they should have denied your submission on the basis it was not necessary, but the fact remains that you submitted the coin and should have understood the risks involved.</p><p><br /></p><p>NCS clearly states the following on their website;</p><p><br /></p><p><i>&quot;NCS is not responsible for any loss of value or marketability&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; of the coin resulting from any service performed.&nbsp; NCS does insure your coin against mishandling&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; or loss while on our premises.</i>&quot;</p><p><br /></p><p>If it can be proven the coin was damaged, you may have some recourse. Unfortunately, with the images provided I think you may have a difficult time making a case for this. NGC has a superb customer service department who will do their best to assist you. I am sorry if this sounds harsh and especially for the letdown you are experiencing.[/QUOTE]</p><p><br /></p>

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